Hotel Da Nang Quan Ngu Hanh Son

The service at Fivitel King in Da Nang is seamless. The staff from the reception area, catering and cleaning are all so friendly and will always acknowledge you. The roof top bar with its panoramic views and the two pools is simply a great place to make friends or spend time out and recover from the sightseeing in Da Nang.  The rooms are comfortable and equipped with all  a traveller would need.  The breakfasts provide a wide variety of Asian and western foods. Again the staff are on the ball and so very helpful. 

The TMS in Da Nang is truly lovely. The service and amenities are top tier and you can’t beat the location. All of the staff were beyond courteous and helpful. The rooftop restaurant isn’t to be missed. You will enjoy beautiful views of the beach and the food is delicious. Chef Huang is a master chef. The room was nice and spacious with a breathtaking view of the beach from the balcony. I would definitely staff there again.

I stayed at the Hyatt Hotel for three nights and four days. This is a five-star property located beautifully by the beach, offering breathtaking natural surroundings. Despite our stay not being during the summer season and the weather being slightly cloudy, we thoroughly enjoyed our time. One of the standout experiences was the Sleepy Massage at the spa. It was exceptional—therapists tailored the massage to focus on areas with pain or tension, which was incredibly thoughtful and added great value to our stay. The hotel’s food offerings were impressive overall. However, there were notable service issues, particularly at the beachside restaurant. The time it took for orders to be delivered was excessively long—30 to 40 minutes for simple items like a smoothie or beer. On one occasion, after waiting 30 minutes for a coffee, we were informed it wasn’t available that day. These delays and miscommunications significantly impacted our experience. Another area needing improvement is staff communication. While the staff was kind and well-meaning, their English proficiency was insufficient, leading to frequent misunderstandings. This is an important area for a hotel of this caliber to address, especially given its international clientele. The rooms, at 42–43 square meters, were spacious and adequate. However, some furnishings, such as curtains and chairs, appeared worn and outdated. For a Hyatt property, this was disappointing. One policy-related issue stood out—staff adhered strictly to hotel rules without considering guest concerns or providing flexible solutions. For instance, instead of prioritizing guest comfort, policies seemed to take precedence, making the experience less relaxing and enjoyable than expected. Lastly, we dined at Le Petite, the hotel’s animation dining restaurant. While the concept was entertaining, the repetitive nature of the animations, applied universally to all menus, made it feel less engaging. Enhancing this experience with tailored or varied animations could elevate it significantly. In summary, while the location, massage services, and food quality met expectations, the service delays, outdated furnishings, language barriers, and inflexible policies detracted from the experience. With improvements in these areas, the hotel could offer a truly five-star stay. Overall, I would rate it 3.5 out of 5.

We thoroughly enjoyed our stay at Danang Marriott Resort and Spa. It was me, my wife, my 2 year old, and 5 month old. The breakfast was one of the best we have experienced in our travels in southeast Asia, with a wide variety of Asian and Western cuisines. We especially enjoyed the Bahn Mi and ice cream stations. We were given complimentary alcoholic drinks (2 per adult, per day) because we were staying for 5+ nights. This was nice surprise. There were 5 or 6 pools to choose from, with varying sizes. We especially enjoyed the lounging area that was between the toddler pool and main pool, which allowed us to be with our kids but also cool down when needed. The beach was beautiful and never crowded. The waves were a little rough, but a great option for cooling down. There were plenty of loungers by the pools and the beach. The beach bar service was great, with drinks and food coming out efficiently. The staff were all amazing. We did not have any bad experiences with them during our 6 day stay. They were friendly and playful with our toddler and helped with any questions we had. My wife enjoyed the spa as she went for a massage on our final morning. The location is between Danang downtown area and Hoi An. This was great for us because we wanted to visit both areas but if you are wanting to be walking distance to restaurants, bars, sights, it might be better to choose a location closer to one of the busy areas. Overall, a fantastic trip and we look forward to returning in the near future.

“Balcona Hotel Da Nang – Perfect for a Family Beach Stay!” Our family stay at Balcona Hotel Da Nang was fantastic! The hotel is right across from My Khe Beach, offering stunning ocean views and easy access to the sand. Our room was spacious, clean, and had a balcony overlooking the sea—perfect for relaxing. The rooftop pool was a highlight, offering breathtaking views of the coastline. The breakfast buffet had a great selection of local and international dishes, and the staff were friendly and accommodating. The location was ideal, with restaurants and cafes nearby, and it was easy to reach Ba Na Hills, Marble Mountains, and the Dragon Bridge. Overall, a great family-friendly hotel with beautiful views and excellent service—highly recommended! #BalconaHotel #DaNangHotels #BeachfrontStay #VietnamTravel #FamilyFriendly #MyKheBeach #DaNangViews #TravelWithKids

My stay at Muong Thanh Luxury Da Nang Hotel in the Deluxe King Room was fantastic. The room was spacious and well-appointed, with a comfortable king-sized bed and beautiful views of the city and surrounding area. The decor was modern and elegant, creating a relaxing atmosphere. The staff were friendly and attentive, always willing to assist with any requests. I enjoyed the hotel's amenities, especially the pool and spa facilities, which provided a nice escape after a day of exploring. The breakfast offered a wide variety of delicious options, catering to both local and international tastes. Overall, it was a wonderful experience, and I would highly recommend Muong Thanh Luxury Da Nang Hotel for anyone visiting Da Nang!

Feedback on Sheraton Grand: During my recent stay, the reception service crew member, Thanh Vo, did not collect the payment from me since the booking indicated payment over the counter. This created inconvenience, as I had to contact the counter to settle the payment. Additionally, the hotel required extra procedures to process the credit card payment. Throughout this process, I had to make calls, reply to emails, and follow up, which was highly inconvenient. I hope Sheraton Grand can take note of this issue and work on improving the guest experience. Feedback on Trip.com: I would recommend adding a reminder message for users booking rooms during midnight hours (after 12 am) to avoid confusion regarding the booking date. This would help ensure users select the correct date and prevent errors during late-night bookings.

So nice hotel (resort type) If you want a travel for healing or rest/refresh, this hotel would be nice choice. Every staff who we met were so kind, gentle and nice. Breakfast was so delicious, especially omelette and rice noodle was perfect. Beautiful resort, sunset and view was so nice~~~~~ our family were so satisfied. And Massage &Spa was reallyyyyyyyyyyyyyyy good. their skills shows the level of master. Highly recommandable.

Nice and super clean hotel, cozy bedroom and excellent hospitality. Everything went super smooth with the help of the friendly staff. My special thanks to Thu, Van, Teinh and the team for your assistance and help throughout my stay. Will definitely come again!

PROS: *Beautiful pool and lovely pool staff who are so helpful. *lovely customer service everywhere. *Highlight was the two little convenience stores to purchases snacks and alcohol. *Nice big balcony with chairs *Amazing Moijtos CONS: *Definitely not 5* as we came from Naman and The Sheraton which are true 5* hotels. Is fine though for a new nights and cheaper. *Damp smell in the room and coridors *Loud Aircon we couldn't use as kept thumping all night so we had to sleep with the door open and this was noisy having a baby. *Korean BBQ was soooo expensive and uncomfortable. They have ladies waiting outside and they all walk you in and then you get inside there I was like 9 more people waiting and no customers. They all stare at you. We left due to the outrageous price but also just uncomfortable. *Cash deposit required at check in. We would not stay here again and wish we had just stayed at the Sheraton but the staff are lovely and it's not the worst place I have stayed ever to be fair.