Sandy Beach Non Nuoc Resort

The old hotel. Everything is rusty and neglected. The area is large, there is a place to walk. The hotel and service are very low.

We had a terrible experience at this hotel from the very beginning. The night before check-in, we visited the hotel, selected a room, and confirmed it with the receptionist. However, the next day, we were assigned a completely different room. When we pointed out the mistake, the receptionist Thanh Tam insisted it was our room and refused to change it. Only when another staff member from the previous night intervened did we finally get the room we originally chose. To make matters worse, despite being told we couldn’t check in until 2 PM, another guest who arrived after us was checked in immediately. When we questioned it, Thanh Tam simply shrugged and told us to wait because the room wasn’t ready—even though we knew for a fact that the room was ready the night before at around 8 or 9 PM. The only reason it wouldn’t be available would be if another guest had checked in late at night, which would have made sense. But no, the room was still considered ready according to their own system. And when we confirmed again with the staff member from the night before—the same one who eventually gave us our original room—she let us check in immediately. Thanh Tam’s attitude completely ruined our stay. She was unnecessarily rude at check-in, for no reason at all. Why did she make us wait an hour when our room was clearly ready? Why did another guest get to check in immediately, while we were made to sit there and wait? What was the issue with us? It was beyond frustrating. Once inside, the issues continued. The bathroom had a leak, the TV didn’t work, and the bedsheets were stained. When we asked about the stains, housekeeping casually told us it was “normal.” On top of that, the hotel is old and poorly maintained. We specifically booked a beachside room to enjoy the waves, but every morning at 5:30 AM, motorbikes roared down the beach, making it impossible to sleep. The door to our room didn’t close properly, so every time someone opened or closed a door in the building, ours shook. We had to wedge toilet paper in the frame just to keep it from rattling. The worst part was checkout day. At 7 AM, loud construction or something started above our room, waking us up. Then, after breakfast, we returned to find our shower wasn’t working. Despite multiple complaints, the issue wasn’t addressed until nearly 12 PM. By then, staff rudely reminded us we needed to check out soon—completely ignoring the fact that the problem was on their end. Eventually, they offered us another room just to take a shower, but only after making us wait hours with no solution. This was one of the worst hotel stays we’ve ever had. The hotel itself is already in bad condition, but Thanh Tam’s attitude made everything worse. Her rudeness and unprofessionalism completely tainted our experience. Definitely would not recommend.

Amazing stay at this hotel, the breakfast was very good. The access to the beach and the pool  is easy and the beach is so so nice. We really enjoy our stay there and we all ready plane another trip at this hotel.