Altura Executive Suites - Cyber 5

The place was not cleaned prior guest arrival. The kitchen cabinet stains was prominent and it's easily wiped off using just dry tissue, meaning no cleaning was attempted whatsoever. Big stain on sofa also. Toilet was smelly. Electric kettle filthy. Faulty Aircon remote was given to guest. Stayed 3 nights, place was only cleaned after 2nd night. Poor communication with the property management resulting delay in cleaning and follow up service. Won't come again for sure

Overall the place was fine. The check in was a bit complicated. We had to register at the building security (they asked for our passport) as well as had to go to a “coffee shop” to pick up the key. The major issue: we had Bed Bugs. That’s a killer for staying.

The aircond is a bit old. the one in the room is not functioning hence its a bit hot lol. overall all good.

Nice view nice environment clean house everything is perfect

Easier to get the same ways and nice place to stay with your partner..

The toilet has unpleasant smell - doesn’t seem to be washed properly since it has stain on its’ glass. The bed is quite old and torn (it was covered by thin white cloth so can see through. I know I paid less than 300 for two nights and I don’t expect it to look like hotel but at least clean and proper.

Cheaters be careful from this property owners

It was great during our stay.