Ayni Cusco Hotel

Had only stayed a couple of hours overnight so can't say much. The room is spacious enough and clean. Wish they have hooks in the bathroom for hanging stuff though. Breakfast spread is not too bad.

The location is little bit far, it’s kind of like at the very high point in Cusco, but all the staffs are very kind and patient. I would recommend people staying at this hotel.

There’re some pros and cons about Ayni Cusco Hotel. Pros: The receptionists are very service oriented, particularly Jhon, who helped our family to find a late night emergency clinic when my son accidentally ingested a chocolate with peanut. He also helped us to find an available alternative taxi when the one we ordered didn’t arrive in time. Cons: the property is new, but with extremely poor sound proof, we could hear every move from the room above our room. The bathroom is new but with no hooks nor rack to hang towels or toiletry bag. The kitchen staff was not properly trained for customer services. The food in the breakfast was nearly gone when we went to the restaurant at 8:30 and we requested some fried eggs in Spanish. The lady reluctantly made some eggs for us after 15 minutes wait and didn’t replenish the food, considering the breakfast closed at 11am. This property located in the upper outskirts of Cusco in a slightly poorer neighborhood and it took about 10-15 mins to walk to the Plaza Mayor. My family and I didn’t mind walking down in daytime and evening, but at night the walk didn’t seem like a good idea.