Wyndham Garden Cross Lanes Charleston

Everything was as it should be. Appreciate the fridge and microwave. Secondary entries need work (d door is completely broken). And hall carpets need replacing. Room was great though the stuffed chair is very dated.

Very nice property. We liked the bar, the grille, and the hot breakfast choices. Staff was very nice and helpful.

Hotel was nice but one room had mold in the ac unit. Smelled of smoke and bleach. Staff were outstanding with their service and friendliness.

The Pool was falling apart. The Room had chips in the walls and carpet was being pulled up in a corner. Toilet Handle kept getting stuck in the down position. My wife and couldn’t get more than 2 towels. The Continental Breakfast was a joke…The hotel was packing and they didn’t have enough food for everyone was forced to spent money instead of receiving my free breakfast. Nice area around the hotel. If I ever come to visit Charleston, WV I will never stay here agai .

Room was not up-to-date it wasn’t clean the air conditioner had no knobs like someone ripped them off the TV flickered and didn’t work mind you me and my fiancé paid $150 for one night in a king size room. The breakfast was overcooked and the front desk service when checking out was very aggravating, asked for a late check out and the front desk woman wasn’t very friendly at all, rolled her eyes and had an attitude had one towel in my room. When I asked housekeeping for another one they made it out to be like they were super limited super shortstaffed it was a fight just to get an extra towel $150 a night was not worth it. It had the same quality, as if we were staying in the red roof Inn or Motel 6

Locks on the outside door were broken. Door frame in room was full of finger prints. Shower would only get luke warm.

Loved the breakfast, it was very nice that they served the hot food and had 2 waffle makers. It is just a dated hotel and needs updated, it was as clean as it could be for a dated facility.

The Lady at the front desk was so helpful. She had a wonderful sense of humor. She made check in fun. Room was clean. It’s no frills but super for the price and location.

there was so meny kids there and they were. loud there was no qay to get into the dining area for breakfast because it was so full with kids again today i couldnt hear the lady qhile trying to check in because of all the noise was unabke to use the pool and it does not say on their site they have filled the hot tub in with dirt over all for 182.00 it was terrible