Boutique 25

The worst place i have ever booked it was dirty and nothing like the pictures was so bad didn’t even stay the night booked another hotel and was then refused a refund from very aggressive member of staff i wouldn’t book this so called boutique hotel

Absolutely hideous. Cleanliness level at an all time low. I have never seen a hotel this dirty before. For £90 a night I don’t expect it to be amazing but I do expect to sleep on clean sheets with a working bathroom… neither of which I received. Not to mention the level of dust coated on things is such a fire hazard. This has definitely taught me to read the reviews next time before I book somewhere! If you’re thinking of booking DO NOT! unless you want to catch something!

Boutique 25 is located centrally but doesn't match their website/brochure images. They must have been taken a very long time ago. The room carpet was clean as were the towels, bed sheet and pillowcases. The shower was good. The rest of the room was very tired and dusty. The mattress wasn't clean and was very old. The man who checked us in was polite, he didn’t mention the club... There is a club in the basement that parties until 1am. It was very loud, I phoned asking to change room but was told they won't change our room. They told me they are legally covered as their website states the club continues until 1am so I can't do anything about it legally. I only wanted a sleep, not confirmation about what they don't have to do according to the law. It's not boutique and at £130 I feel it's far, far too expensive, if all the other Skipton hotels are full I'll sleep in the car next time.

The room wasn't overall clean, we found a small clear packet which had clearly had some sort of drug in it, down the side of a chair. Upon stripping the bed we found there was no mattress protector and the mattress was filthy. Its a shame as it could be a beautiful hotel. At £120 a night with no breakfast its not good enough.

Very dusty couldn’t breath in the room had to leave to get fresh air due to not being able to breath and coughing due to the dust. I had to leave to get cough medicine late at night due to this and attempt to open a window. Ventilation needed desperately. No staff to speak to later on or in the morning. Rude staff when attempted to complain online.

Boutique conjures up a notion of luxury and alternative styling which was completely opposite to this property. However, this was a shabby and filthy place and I would not recommend this property to anyone. The first night we were so tired after a long drive then a hike and took the opportunity for an early night. The mattress was incredibly uncomfortable and it was very clear that the sprung mattress had exceeded its lifetime as every movement, every turn produced that dreaded "boing" of a worn out and broken mattress. In the morning I decided to investigate the room further which included the general cleanliness and that fateful and dreaded mattress. I was horrified and what I discovered and disgusted at what I saw which can be seen in the photographs of the room. The mattress topper/protector had brown and yellow stains all over it and below that the mattress was even worse resembling something from a Crime Scene Investigation. This combined with the flaking paint, cobwebs, dried excretion under the toilet seat mould on the bathroom window seals and a thick layer of dust on the skirting board provided a haven if you were bacteria, fungi, protist, algae or a virus but a health hazard if you are human.