Baymont by Wyndham Covington

They didn't have breakfast due to remodeling..

Total screw up with AAA reservation when the new manager's email address has not been updated in their system. Took from 10 pm to 11:40 pm to figure this out. Finally sent to different room than what we had already paid for. Next day, the guy checking us in was standing at the check in desk in his silk bath robe and slippers, with his breakfast plate, visiting with his colleague. Hotel was in nice area, with sketchy looking people hanging around outside. Some were just using the free wifi in the lobby, others were using the bathrooms. One guy made 4 trips in and out, carrying clothes, etc in 3-4 grocery bags in a 30 minutes time slot. Appeared that maybe someone had rented a room and several people were sleeping in it, including a couple who were doing the same thing (she was very pregnant). Hotel had peeling paint in elevator and extremely loud HVAC fans. Shades had holes. Light bulbs were extremely dim and bad water pressure. Finally, AAA price was credited and we were charged over $100 more by the hotel (with no authorization by us). This is nowhere near a 4.5 hotel, even without the reservation mix up .

Had 2 room, both were terrible. Graffiti on bathroom wall of one , ceiling paint peeling, door would not lock, no toilet paper, sheet for window curtain, no cleaning service, no service at all, no coffee, shower curtain falling down, no remote control, just awful.

It was a very, nice clean place. We got in late and there was no hassle. We had our dog with us and they were friendly to him. We were just in town for business. We had handicapped room and it was clean, spacious and easy to move around in.

was overcharged and i tried to explain to lady at front desk and she basically told me that i was a liar and that her computer was correct. rude lady here at desk. completely rude. everything else was good

The beds was very comfortable. The staff was really friendly and the rooms was very nice. I would highly recommend this property to anyone! It’s amazing! They have a washer and dryer as well. Very good

I only slept there because I got off work late and had to go back to work at 5am the next day. Room had old worn off furnitures and appliances. TV wasn’t connected. The website said free breakfast but that wasn’t true. False advertisement! Only the Wi-Fi work.

This was by far the worst place I ever stayed !!!! Me and my boyfriend decided to book a room for the night and the first red flag was there was bunch of piled up furniture in the hallway but we then encountered stained dirty sheets and a family of roaches sitting on the cable box that was on the dresser . The towels had hair folded up in them and the ceiling was peeling . I do not recommend booking here at all !!!!!

Large holes in window blinds allowing public to see in the room. Guest services suggested putting a blanket over the window. Asked for another room, staff stated all rooms had damages. So, Got refund.