O7 Aloe Corralejo

Lovely hotel, no issues what so ever, staff are very friendly and the food is great, had a meal at the italian restaurant last night, it was delicious. Our room, 350 is overlooking the childrens pool, perfect location, balcony is facing the sand dunes and mountains, has sun most of the day. Room is nice, very clean, rooms cleaned every other day, pool areas beautiful and clean, no issues getting a sunbed, main pool is cold but not an issue for us and to be expected for January. The main town and beach are about 15 minuts walk away, leave at the rear of the hotel though. The walk into town and beach is pleasant. There are bars and shops along the way. This is a 3 star hotel and perfectly meets our needs for a last minute winter break, we will be sad to leave and would definitely return.

We upgraded to what we thought would be a nicer room; we were mistaken. We were allocated room 203 but the bathroom needed completely ripping out. Water was leaking through the ceiling tiles, making the floor incredibly slippery (my husband did fall but thankfully no bones were broken). We were told this was because of the aircon (their solution was to switch it off completely together with the noisy extractor fan, fortunately at 20 degrees, we didn't need it). The bath was like a patchwork quilt with most of the enamel missing. The worst part was the cold shower; we complained about this twice, were told on both occasions that it was fixed. In the end, we asked guy on reception to test this and he agreed this was unacceptable and arranged for us to move rooms on day 5. I've got to say Aaron was so helpful and lovely, if it wasn't for him, we wouldn't have been moved. We completed the hotel's survey during our stay to complain but no response from management! On the positive side, the new room was lovely and clean with hot water and if we had been put in a room like that our score would have been good. With regards to the rest of the hotel, the food is what you'd expect for a 3 star, plenty to eat, a bit bland and warm (but there is a microwave so you can zap your meal). We ate at the Italian restaurant twice, which is far superior to the main restaurant but mainly we ate in the town as there are many lovely bars and restaurants. The drinks are not too bad for a 3 star all-inclusive. We didn't stay in on an evening so cannot comment on the entertainment. We couldn't fault the staff, they were so friendly but I would not recommend this hotel but if you do go, I would suggest that you inspect the bathroom and check the water temperature before you unpack. Corralejo itself is a busy thriving place, lots of places to eat and drink. It took us about 25 minutes to walk into the town and on an evening, you can book a taxi at reception and there are plenty available for coming back (costs between 5 & 6 euros).

We stayed at the hotel for 10 nights just after Xmas through new year, we are a family of 4 with a 6 and 4 year old, we enjoyed our stay and would definitely return, the staff were all really friendly and helpful and the kids pool was great for the kids it was heated which we wasn't expecting, the food was lovely, the main dishes changed each night with the meat/fish offering but the other things stayed the same but we always enjoyed it, the room was basic and the bed in the living room area is a trundle style bed which isn't ideal, a pull out sofa bed would be much better, and possibly some cutlery and plates in the room would be good too but the room was cleaned and towel bedding changed every 2 or 3 days which was great, the kids club was good for the kids with painting/colouring and games, we didn't do the entertainment as it was a bit late for the kids only starting at 8.30 so we went into town instead, the entertainment room could be better as it feels a bit dark and uninviting but overall we had a lovely stay