Guest User
July 18, 2025
This hotel is an ok 3 star hotel at best. Rooms - spacious, not “deluxe” as described. Actually quite basic, not cleaned particularly well, I found hairs in the bed- (before I had used the bed) crumbs in the sofa bed (which was extremely uncomfortable) stains on the tables, stains on the sink surround, dust/grime on the floor between the toilet and the shower, room “cleaned” very basically once so far (on day 5 of our stay) towels only changed because I asked them to be changed, we had an ant infestation, that to be fair was dealt with, but there are still dead ants littered on the wall, you get the idea…. Food- is fairly basic and of ok quality, nothing special, the pizzas are fairly good but apart from that it’s fairly basic and repetitive. The meat quality is particularly rubbish. Desserts are ok. The restaurant is more like a canteen…the coffee is quite good. We are all inclusive but due to the quality of the food have eaten out for dinner every night. Reception - don’t organise or help with any excursions, you have to pay a euro for a clean pool towel (wierd) you can’t put anything on your room (feels abit like a hostel) everything must be paid upfront. All inclusive - I don’t drink so I can’t comment on the alcohol, but the poolside offering is really poor. No crisps, no “nibbles” it’s left over croissants and hotdogs, the drinks are all served in small cheap plastic beakers, very basic. Pool - is actually really nice but the sun beds and tables etc have seen better days. All in all it’s been an ok holiday but definitely not a four star hotel which is really disappointing when you have paid good money, I would never have booked all inclusive here if I’d have known. Barcelo over the road is a good example of a four star hotel so if you’re reading this and unsure, take my word for it, I’ve stayed at both and Barcelo knocks socks off of this place.