Yvette
1 Desember 2023
The room designated for ******* members is a downgrade from the rest. There was a strong perfume scent in the room that is unhealthy for allergy sufferers. The bathroom sink was cracked, bathtub heavily stained and toilet was loose, not stable. The beds, we only sat on them, were not very comfortable. I wasnt in the room for long before i reacted to the scents. The young lady at the front desk was so adorable and kind. I was granted a refund but had to pay to clean the room after our departure ($30). I was shown another room but that perfume scent was still there. I would not recommend this place to allergy sufferers, it was the first room booked through an online provider that i ever had to cancel. I would like to make it very clear that staff was so pleasant and accommodating. Management also agreed to a refund without difficulty.
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