Hotel dekat The Round Tower, Copenhagen

The room is clean and tidy, and the environment is very beautiful, next to the palace castle garden. Breakfast was very good.

Neat enough old hotel in the heart of Copenhagen near all things of interest, we enjoyed being able to walk out and find food, transport, parks and shops close by. The hotel itself is a classic old Copenhagen building which shows its age and while I'm sure some find it charming, I would say it's a bit below the standard you come to expect from more modern buildings. The staff was friendly and wanted to accommodate us although the cleaning staff seemed so into their own business that they wouldn't even notice us as we tried getting into the hotel's single elevator, rushing in before us so we almost collided as it didn't seem they were gonna come back inside the lift having just exited. No polite apologies either and on top of that the hallway was at almost all times we came through them, day or night, full of trolleys with used towels, jackets hanging on random hooks and generally just felt cluttered. Don't know if this was on all floors but it gave a weird impression disorder walking through the already-creaky hallway. As for the room itself, it covered our needs and we didn't have issues with noises from other guests other than those walking through the hallway but at least the walls, floor and ceiling didn't cause disturbance. The beds were a little too soft for our liking and left us feeling sore the day after. Also a shame we didn't get the double-bed we had requested during the booking process. Somehow they mixed that up and reception staff didn't seem to know what our booking involved when we showed up. We decided the twin beds provided could be pushed together instead and leave it at that as we had been up at 4 in the morning and were exhausted. A final note on the room would be the weird furniture choices. You get these bed side tables that look like a school kid's wood working project, kind of rough around the edges and felt very cheap and sort of sloppy from a decorating point of view. In contrast, the reception cafe has a wonderful interior and is very charming so I was a fair bit disappointed that the room gave me this impression. All in all, the hotel covered the features it should but I had really expected better from the impression I got when making the booking originally. Location is, however, enough of a pull to make up for the negative aspects. Perfect location for sightseeing and access everywhere.

The hotel is located near the University of Copenhagen, very close to various attractions, we are walking a day There is a bar across the road, and no noise can be heard in the arranged room Booked 2 rooms at the same time, one on the 2nd floor and the other on the 4th floor. I don’t know how to arrange it. The slope on the fourth floor, the room is very small, the bed is very small, there is a kettle, coffee and premium drinks, no bathtub, dry and wet separated by a curtain, shower water is very small, no hotel breakfast The appearance of the hotel is still very nice, the lobby is ok, the front desk English is good, the attitude is good, the credit card guarantees, the check-out is very fast, I asked if I had any consumption without checking the room, I stayed for two nights, not cheap, but quite satisfied

It wasn't my first time in Copenhagen but I'm sure that if I will come back again Phoenix Copenhagen will be my hotel. Excellent position in the heart of the city, really close to all the main attractions and metro. The hotel its huge, very clean, the staff super friendly and gentle. In the room the coffee it's free and there is a mini bar that's ok. Really recommended. Paolo

It's a very unique hotel with stylish Nordic design inside. The best thing is the hotel's swimming pool. I think many people come here for it. The restaurant on the top floor of the hotel has a comfortable environment. It is good to have a glass of wine or coffee, and the food is relatively simple. The service at the front desk downstairs is relatively mediocre. It is basically the service of a small inn. It is not enthusiastic, not proactive, and does not help with luggage. It is not bad, just average.

Greeted instantly and so professional and polite upon arrival at almost midnight. I was given instructions about the hotel amenities and services available. Perfect location.

The location was good, and the facilities and amenities in the room were very good.

Great location , just few steps to the central station . The room has a balcony with view. Staff is also friendly enough and give us some travel advices. Definitely will stay again if I go to Copenhagen

Thought there was canine staying in the room with the previous customer as the stench was very strong. But it was the same after the helpful staff changed my room: realised it was the carpet of the hotel that probably needed a bit of thoroughly deep cleaning. Otherwise the room is ok / reasonably good value for money. It is old and gloomy but with the rates charged it is tolerable.