Travelodge by Wyndham Concord

Not a great part of town. The front desk gave me a room down the locked hallway. I was grateful for that and felt safe

The first room we were shown had large dead flies in great numbers lying on bathroom and bedroom surfaces. I insisted on a room change. The second room only had a noisy heater that made loud knocking noises at night. I stayed four nights (my wife was unexpectedly hospitalized and I didn't have time to move) and checked out well before the deadline in the morning. I was unable to get a receipt from the front desk the evening before because 'their machine was broken." When we got the credit card bill, they attempted to charge for 5 nights. When I called, they told a series of lies: first, that I had checked out after the deadline, then that my property had been in the room when the cleaners came after I checked out, then that I had agreed to stay for a 5th night. The front desk is not really open 24 hours. There is no breakfast, although this is advertised. The basic plant and location are very decent, but the cleaning and maintenance are terrible and the management is flat-out dishonest. ( I was able to resolve the attempted fraudulent 5th night charge through the credit card company.) I am surprised at Travelodge lending its name to this enterprise. I still wonder at the large number of fat dead flies: obviously they were killed by some insecticide spray but how did they get in the room in the first place?

I pay for online today my room and I was there and the guy asked me my ID and I show him ID and then he said oh he’s really rude and he said they don’t have a room available right now. I said how come you guys get my money I pay online and he said you can refund online. I cannot do anything so I didn’t get the room over there.

In the way in carpet smells, dirty and not in good condition.

Check in was ok but the lady was condinsending like do you really need a handicap room? I wouldn't have booked it if i didn't need it. My husband just had heart surgery and she made us feel un wanted

Great choice Towel rack in bathroom needs re-mounting. We love the set up.