Ulasan NH Collection Köln Mediapark

Very nice stylish modern 4 star hotel. The staff was very friendly. The room was perfect and 100% matching to the online featured fotos. Very convenient to use the underground garage at the Mediapark. Nice view from the room to Cologne city! 👍👍

My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.

Great hotel with nice location, close to metro and train station. Perfect for those who would like to explore the easy. Bonus: the room view is also great!

Lovely hotel. Very clean and smells nice. Rooms so quiet, can’t hear anything else. Got a lovely festive gingerbread too, thanks for having us xx

During my 35+ years of traveling, I never had such an experience of the housekeeping staff leaving the door opened after cleaning my room. I returned to my room after a full day of work at the conference and business dinner, I found my room left opened! I was totally in shock to see my room was opened! I took a photo and then went to look for the hotel staff to go with me to check out the room. The Hotel Manager found shocking as well, he said he never experienced this in his entire hotel business career. We went in the room and checked, luckily nothing was missing, apparently the housekeeping staff didn’t close the door behind her/him. The Manager was trying to offer me something, breakfast at first but I don’t eat breakfast, then he was offering me a drink at the bar and I accepted it as I really needed a drink after such dramatic incident. Then I saw a roach crawling near the coffee machine the second night of my stay, so I went down to the front desk talking to the staff but the staff didn’t think it’s a big deal but I request to have someone helped me catch it otherwise I wouldn’t be able to sleep at night. So a man came with me trying to catch it but failed and he apologize for not be able to catch it. Then I went down to the front desk asking for a room change with no luck as the hotel is full. She gave me a doorknob tag to get a snack from the bar or some nuts from the minibar. From the look on her face telling me she really didn’t care, probably thinking why I made such a big deal about a roach in my room! Paying two thousands something a night for a hotel room to getting such service and experience is totally not worth it not mention vehicle cannot reach the front entrance of the hotel. The Uber driver dropped me off by the pond pointing me to the hotel and telling me to walk across the bridge with my luggage the first night arriving the hotel. Uber drivers always drop me off the street near the hotel to walk back. Very inconvenient even the outside of the hotel is nice with the pond and greens. I don’t often write reviews unless the staying experience is SUPER NICE or SUPER BAD!

The budget was leaking, Too bad

Super Service…

The location is very good. 10 minutes walking to the cathedral. The rooms are nice and clean. Friendly staff and all speaking very good English. In general we had a very pleasant experience. Highly recommend it.

good. here for the exhibition.

Good hotel

這次在科隆入住的這家酒店整體屬於 “中規中矩” 的實用型選擇，沒有明顯短板但也少了些驚喜。位置還算便利，步行到附近的公交站約 5 分鐘，去科隆大教堂、老城區等景點搭乘公共交通或打車都不算繞路，周邊有小超市和簡餐店，日常採購、解決三餐很方便。房間面積適中，單人住足夠寬敞，雙人住稍顯緊湊，傢俱和陳設能看出有些使用痕跡，但整體乾淨整潔，床品柔軟度剛好，睡眠質量沒有受影響；衞生間乾濕分離做得不錯，熱水供應穩定，洗漱用品是基礎款，建議對護膚有要求的朋友自帶。服務方面，前台工作人員態度温和，辦理入住和退房都很高效，問景點路線時也會耐心解答，但沒有主動提供額外的貼心服務（比如本地遊玩推薦、行李寄存延伸服務等）。早餐是簡單的自助形式，麪包、火腿、雞蛋、咖啡、果汁等基礎品類都有，口味中規中矩，能滿足飽腹需求，追求豐富餐食的話可能會覺得有些單一。總體來説，如果你是為了在科隆便捷出行、追求高性價比住宿，這家酒店能滿足基本需求，適合注重實用性而非奢華體驗的旅客。

房間乾淨 環境優美 門口有一個湖 旁邊是科隆最高的樓 開車的話 要導航到旁邊的電影院 有個地下通道下停車庫 停在P8區域 酒店專用車位 有電梯可以直達大堂 過夜費25歐

J’ai passé une excellente nuit dans cet hôtel. La chambre était très propre, confortable et bien équipée. Le personnel est accueillant et professionnel. Tout était parfait, je recommande vivement.

Местоположение очень удобное и красивое, рядом озеро и парк.Check- In быстрый и удобный, администраторы приветливые.Все удобства, приветственные напитки, тренажерный зал. Уютный отель. Рекомендую вам насладиться пребывания в нем.