Hôtel Quatorze

Beware! This place is a rip off! We booked this hotel via their web site directly. Unfortunately, we never received a booking confirmation, instead only a confirmation about the payment. Later, we found out that the reservation was made for the wrong dates. We received a cancellation from the hotel BEFORE we could check in and our money was gone. We addressed this multiple times with phone calls and different employees, apparently nothing can be done here. Not accommodating or courteous. Just unfriendly. This is incredibly disappointing, and I would not recommend this hotel to anyone. Seems like customer satisfaction is not a priority in this hotel. Will also never book a hotel again via their own web site...lesson learned.

We've traveled all across Europe, many beds. This was like sleeping on a rock. Self proclaimed 4 star - probably a 3 star, but run like a 2 star. Pillows - like a bag of feathers, zero support. No daily service. Said they forgot. Hmmm . Had to get out own towels etc.. needless to say the room was not serviced. Breakfast. Get there early. They don't replenish anything. The pool girl when I asked for more fruit salad, she was nice enough to slice up a Kiwi, and then throw a few grapes in for good measure. They do have fresh squeezed OJ though. SPA? no. It's a dungeon used for storage. Looked at us like we were crazy entering the forbidden zone. After hours access: good thing we got back in time before the gate closes. Apparently there is another key to use to get in. No one told us, but we got back in time. With this level of service, hate to think we'd be stranded outside the gates. Parking - Uh where. No, you have to park in city parking up the road, Think it was like $25 per night. Rooms - fairly descent overlooking the dead plant in the room. Oh and the TV has all the apps, one local station. Only problem is the guy says the apps can't access the internet - OKKKKK. Good shower but remember to get your own towels in the am. A/C works good Nice staff, just badly run/managed.

Hotel right on a quiet street near the walking part of the city, petit venice, and the covered market. Once we found it after driving round and round due to our GPS NOT knowing that the streets were now blocked due to a courtyard restaurant, we settled into a small, clean room with comfortable bed, air conditioning that worked (!!), internet and a delightful breakfast. Had shampoo/conditioner/ hair dryer. Good enough clothes storage. Elevator is small but enough to get your gear upstairs. Parking on street at night but have to move in morning unless you park in garage a few blocks away.

on return from champagne area we stopped in Colmar, this hotel is very nice , located right in the center of Colmar ,rooms are nice and spacious, excellent breakfast and parking located very close to hotel

Très bon hôtel, chambre conforme aux photos, très bien conçue avec une bonne literie. Localisation parfaite, personnel très agréable. Nous revenons dans trois jours au cours d un périple à vélo. Je ne comprends pas les commentaires négatifs! Il y a toujours des râleurs c est bien connu …

Tralasciando il fatto che all’arrivo ci è stato fatto un upgrade (!) e siamo stati messi nella camera Executive, l’hotel è veramente molto carino, moderno, ben arredato e in posizione centralissima. La camera pulita, dotata di tutti i comfort compreso doccia e vasca da bagno, proiettore per la tv, Balconcino, macchina per il caffè… tutto super! Prezzo qualità top, anche se fossimo stati nella camera base da noi prenotata.