Brook Red Lion Hotel

On the plus side the breakfast was great, the staff were friendly and the hotel is in a superb central position. However, the room was very dated and didn't appear to have been refurbished since the 1980s. It was absolutely filthy with thick dust and dubious stains, the ancient mattress didn't fit the bed properly and had springs coming through it. The shower was the polar opposite of a power shower and only produced a lukewarm dribble. The tea and coffee was never replenished and the single tiny teacup in the room wasn't replaced with a clean one for the entire stay. The walls are paper thin so it was possible to hear everything going on in the other rooms. I wouldn't stay here again.

Super friendly and warming staff. Breakfast was great Comfy beds

Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.

NO LIFT and plenty of stairs - Certainly not for people with limited mobility quite a few stairs to get to your room. PARKING across the road at the George Hotel £10 for 24hrs Breakfast not the best could be slightly larger. K

Great place to stay if you are without kids.

就挺老的，也沒有電梯

The room was very dusty and dirty. The receptionist said there will be 24hr service on the reception desk, but no one was to be seen during the evening. I would not recommend this hotel at all..

They hosted us as part of a wedding party and it was very special. Everything from staff to food to charm was excellent. My only complaint would be about cleanliness of the shower, and water temp issues - but the latter is what one expects in a very old building.

I wouldn’t recommend this hotel. Whilst the building is beautiful and full of character, it is long overdue a good clean and some basic maintenance. On arrival, the first thing we done was go back out for some anti bacterial wipes and ear plugs. The bed was lumpy, the sheets too small and ripped, the curtains were in shreds, the room was cramped and grimy, the radiators had no way of turning off so it was sweltering (February), had to ask for use of iron and hair dryer. The bathroom was basic, bad lighting, towel rail disconnected, bit smelly, useless shower, small towels, everything very shabby and long long overdue for replacement. Back to the earplug - our main problem was we were in room 2, which is at the front of the hotel on the high street, right opposite a very noisy bar and a night club. NO SLEEP, literally no sleep until the grand finale of a fight outside our room at 0430 am then eventually it quietened down in time for our 0700 alarm. The worst of it was it ruined what should have been a wonderful next day for us as we were just so tired, we left our event early and forfeited the second night we had already paid for as we couldn’t bare to spend a second night. I’m disappointed there was no warning about the noise we would encounter, the building is old so the windows do little to block anything out and we were booked for Friday and Saturday nights. If we had known we would have booked elsewhere for what should have been a very special weekend.