yoshy262
12 September 2022
As in the last 3 years we could not have a scheduled holiday due to current reasons we managed this year to have a 2 weeks holiday at this hotel. Period 27.08-10.09, price was 4240€ for 2 weeks, room 1216, 1st floor The rooms are large but the wall insulation is almost non-existent, you can easily hear the neighbour from 1217 talking through the walls or slamming the bathroom door. The room was pretty quiet but if you have the misfortune to have tourists on the hotel terrace until 12:30-01:00 and laugh then your sleep will be ruined, if they just talk then you will be able to sleep peacefully. Lobby bar terrace closes at 12:00 AM. The double bed actually consists of 2 single beds placed side by side with a king size mattress. On the middle of the bed you can feel the wooden edge of the bed frame, there are no toppers on the bed, it's just the mattress designed for people 120kg+ (very hard). The dining area is quite large, you can find seats everywhere, inside or on the terrace, only once we ate inside, not having a seat outside in the fresh air. Gönül does a super job, the team of waiters should take lessons from him. Food - for all tastes, from vegans to carnivores. Beach - mix beach for Adalya Resort & Spa and Ocean Deluxe guests, I don't know if Art Side has the same beach. It's pretty clean and Yilmaz and his colleague do a pretty good job, these people work from 07:00 until 11pm, sometimes even later, unfortunately tourists make a lot of mess. Thanks to Cagdas and Osman from the Beach bar for their services. Thanks to Tito and the animation team. The best show I've ever seen on any holiday was here, the Black Swan show. For 2 weeks no show was repeated, every night I saw something else, which was something. Thanks to DJ Sonny for the ambience. Positive points : Cleanliness, Unlimited gastronomy, you can't leave the table without eating. Good ambience Very well laid out sandy beach, Ingenious sun net system, you can sit on the beach all day without getting sunburnt. Free Internet Negative points: Bed too hard, room insulation is like nonexistent. Dirty drinking glasses and cups at a 5-star hotel? The waiters are ordering the drings to the bartenders, but don't care what they pour the drinks into. In the dining area we found dirty plates but having direct contact with them you can put them away. The system is a la carte, you cannot pick up your drinks, it's not a very pleasant feeling to drink a cup of milk and find halfway through that it's full of coffee stuck to the sides of the mug, or see that the glass of mineral water or beer is dirty. We reported these problems with the glasses 3 times, including to the room manager, the representative lady wrote down our room number and... that's about it. We are not Germans but the price paid was German, I don't like being treated like a second class tourist. Cocktails are out of touch, I was a bartender/waitress for 5 years, they have nothing to do with what a rea
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