Bone Club Sunset Hotel & Spa

Shame could be a nice hotel wasn’t to bad last year, lack of food no entertainment no snacks as advertised. Cleaner comes in changes towels but never cleaned the room or floors empties bins same sheet on bed for the whole ten nights. Only allowed ice cream between 2.30 and 4 and that’s if they don’t run out. Best food food had to go to the beach bar at lunch time and that was the Turkish pancakes food not to bad down there. Food in restaurant was most nights salad as fish and chicken was mostly unedible and that’s when there was any left. Avoid if English as do not cater for us. Drinks were rubbish all served out of little bottles didn’t even attempt them.

Do not trust their propaganda photos! Photos are old, reality is much more worst, furniture is different - worst quality. Never ever again! If you have lucky and get room at the first building - you can expect normal room service as well as room as is (I asked family which have room in building one). If not, and your room is located at the building two - no room service, garbage and dust at elevator hall, room cleaned only partly, old damaged furniture. So stays in building two = completely different service! Check-in: First of all, we got room without bed for my child. After discussing with receptionist, we got another room. No one cared I ordered higher quality room. This room was prepared without any reasonable cleaning. On the floor was sand from previous visitors, the sheets weren't ironed (crumpled). Don't assume hotel's free shampoo. One pillow totally missing. Door from bathroom are partly damaged and their bottom part was rotted from water. Shower area looks like very old, unfortunately we were "lucky", because another family with 3rd floor, the water in their shower didn't flow away and no service guy repaired it! Cleaning service: Cleaning service at this hotel absolutely doesn't work. Only one who works very well Is a Guy around the pool. Room service never spotted at all. Nobody cleaned our room during our stay! Nobody refill toilet paper at all (I was for it twice during stay and families from rooms around us as well.) After one whole day, they finally cleaned elevator hall (there was a dust, garbage, trash, pieces from the wall...) And when I asked cleaning lady and showed her, She only arrogant smile and didn't care. 4 times I asked reception for another extra sheet during first day. Air condition at the room was full of dust and asked for now filter. Furniture of the room and hotel as well are very, very old. Dinners (food): Dinners are from 19:00 to 21:00, but if you don't have lucky and hotel Is full, at 20:00 there are almost all plates empty - reason? Simple, staff doesn't refill them later. So our first dinner was something you don't want remember (we arrived nearly after 19h, but more then hour we solved wrong room, missing bed etc.) Overall - food (breakfast/lunch/dinner) was good but without description. So you have to guess what you are taking. Allergic people - for them, totally hell. Wanna mixed your tea or coffee with spoon? No way in this "5*" hotel - wood pieces ONLY! Stars: This hotel does not deserve any star. Lot of staff are kindness and friendly, but almost no one can speak English. Beach Is almost 1 km far, not 550 m. Shuttle bus going each 30 min and Its for 16 people. Also, shuttle doesn't go during 12-14h. Official photos in their website are not real at all. They are very old. All parts of this hotel require reconstruction. Beach Bar: Around this bar are regularly 5 stars hotels and sun bath area. When you see them and compare IT with Sunsets's, you will rather reject the stay (but most of the time

Big, confy room with AC. Good selection of food. Pool area and beach were nice. Friendly staff. Would have rated higher if cleaning service had worked.. We asked to get our room cleaned three times but it never happened. The only thing they did was emptying waste bins and collecting all our towels without providing us with new ones.

NAJGORSZY HOTEL NA KTÓRY MOŻESZ TRAFIĆ. BRUD, OKROPNE JEDZENIE, BRAK PERSONELU. Właściciel oszczędza na wszystkim przed wszystkim na personelu, którego jest za mało. Hotel jest brudny, pokoje nie sprzątane, obiekt przybasenowy wymaga remontu, zjeżdzalnie w opłakanym stanie. PILNY REMONT WYMAGANY.

First of all, I don't know where to start, everything was great, the food was perfect, the staff was friendly and friendly, everything is great, there is everything that could be great in the hotel, I am very happy to come with my family, first of all, I would like to thank the animation team, Mr. Yalçın, Mr. Musacan and his teammates, we had a great time, Aliem and we are happy, thank you. bieno club sunset and team 

the hotel was very nice. the food is very tasty, different dishes are made and there are many varieties. it's a great place in terms of cleanliness. there are fun and different activities being done.The night is fun. it's not boring.I am very pleased.