We had a lovely holiday at the Royal Atlantis spa and resort hotel. The hotel has a lot of positives and some negatives. Staff were all really friendly and looked after us. Hotel is beautiful. Plenty of space around the pool. Very clean. Beautiful beach. Beautiful view on way to beach. Beautiful gardens very well maintained. Drinks were great cocktails very good. Lady in pool bar worked very hard, thank you. Coffee was beautiful. The a la cart resaurants were nice, thank you. The beach bar food was ok but very inconsistent, also some of our family were half hr finished when more food would arrive, sometimes everyone was finished and still one person got no food. The main restaurant was disappointing because the food unfortunately was not to our taste, a lot of stews, not too warm, very disappointing, yes you could find something to eat, a lot of time eating it for sake of eating but not enjoying it. Deserts were presented lovely but again not to our taste, like rubber and everything was set hard full of gelatine. Our balcony was tiny our room was small, but manageable and the room was cleaned daily thank you but the smell from the bathroom drain was constantly horrible. There was no shower tray so the water flowed through bathroom out into hall, and the bathroom was desperately slippery. Waffel bar was nice, opened in late afternoon. The pool staff started moving loungers after 6 and moved us off about 25 minutes before pool closed which was a pity as it was not too hot and our favourite time of evening. We found the darts guy very loud and the shouting jump the pool very overbearing especially trowing the shoes into pool after the person jumped. Children were jumping from chairs into the pool and chairs falling into water, unfortunately no life guard stopped it. People smoking in the non smoking areas of restaurant were never addressed by staff. A lovely hotel but unfortunately not for us mainly because of the food.
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