Hotel Dreams de la Patagonia

We stayed only for one night on a Patagonia trip coming from the North and continuing to the South. Actually we were not interested in the adjacent casino, but were attracted by the high ratings. We can only recommend staying in the hotel. We probably had the best hotel rooms since we left Buenos Aires: large clean and modern, a large modern bathroom, fast internet. Very conveniently the hotel has a decent restaurant with a buffet or a la carte dishes. While the service at the reception was English speaking, it wasn’t in the restaurant, but we still got our food.

This hotel is well appointed and has good rooms, but the staff are either disinterest or bordering on the rude. The cooked breakfast was disgusting… completely burnt bacon and totally uncooked scrambled egg. Also. And ridiculous for this class and price, no decent coffee. There are now good new apartments opening for single night access (and up) at much lower prices and so Dreams Patagonia will have to start getting its act together.

The housekeepers spray some allergy-causing and nausea-inducing perfume in the rooms, and the hotel did not stop when asked about it. I got nauseous and threw up when I walked into the room from the artificial cologne-like spray everywhere. The hotel did not have any other unsprayed room. I left the window open for hours and two ventilators on so I could get inside to sleep much later. I explained to the hotel crew over and over to please not do this again as I don't want to get sick and have anaphylaxis so far away from home. They nodded and I thought they understood. Next evening I come into the room, and guess what I find: the room had been sprayed again with this stinky thing. FYI, over-perfuming a room does not make it seem fancier -- it just makes guests wonder if it is used to cover something bad like smoke or mold. I rarely write reviews, but felt people with such allergies should learn beforehand. If the hotel were more responsive or more mindful of this issues, it'd have been a top notch stay indeed as everything else is lovely.