Hôtel du Commerce

This hotel is very basic, only slightly better than a youth hostel. I traveled with my family and my daughters (12 and 14 years old) got a room overlooking the street and my husband and I got a room at the back of the hotel. Both rooms where clean and bright with bathrooms. I‘m a bit claustrophobic so the narrow staircases up to the third floor (no emergency exit in sight!) annoyed me a little but I managed to overcome that feeling. We choose this hotel because it was the only one with two double rooms available at that time and because we knew that the location is perfect. If you are a light sleeper this hotel isn’t for you. My daughters were disturbed by the garbage collector and I by the clattering of doors at night. Many of the rooms (almost all I think) have shared bathroom so sometimes there’s a lot of walking around at nights. The rooms are also very sound sensitive with doors slamming easily. My youngest daughter complained about her towel, she didn’t think it was clean. It was clean by me but totally worn out and that goes for the rest of the towels we got as well. Small things, but very important for the overall impression! The internet connection was free and worked ok!

Hotel... improvvisato, in centro si, ben posizionato, economico si, ma personale costantemente assente, arredi diciamo... rimediati, tutto lasciato un po' allo sbando. Stanza di 6 mt quadrati per tre persone, assenza ovviamente di armadi, bagno piccolissimo per 5 stanze su un piano, doccia... lasciamo stare. Tutto ridotto al minimo, compresa la pulizia. Insomma ci si può anche stare ma ci si deve accontentare del minimo. Comfort zero. Continuo pensiero di essere capitati in un alberghetto da scappa e... fuggi

Séjour extrêmement décevant. J’ai découvert une punaise de lit vivante sur le protège-matelas de mon lit, à proximité de l’oreiller. J’ai pris une photo et une vidéo comme preuve, immédiatement après l’avoir trouvée. Lorsque j’ai signalé cela à l’établissement de manière calme et respectueuse, j’ai reçu en retour une réponse agressive et accusatoire. On m’a insinué que j’avais inventé la situation, parlé d’"arnaque bien rodée", et même menacé de mettre leur avocat en copie. Je n’ai pas du tout profité du séjour : j’étais en télétravail le matin, puis j’ai pris le temps de vérifier minutieusement mes affaires, de peur de ramener l’infestation chez moi. Au lieu d’un minimum de compréhension, j’ai reçu du mépris et de l’intimidation. Je déconseille fortement cet établissement. Une telle attitude face à un problème aussi sérieux qu’une infestation de punaises de lit est inacceptable. Je me réserve le droit de signaler l’établissement aux autorités compétentes.