Premier Inn Bradford South

Quiet , Clean, comfortable room. The food is lovely and all staff are welcoming and professional. Can recommend the breakfast!! Beds so comfortable, after a long journey on the motorway I had a restful nights sleep. Will certainly be returning.

We were warmly greeted by the gentleman in reception, registered efficiently and given our key. On arrival the room was tidy and spotless as you would expect . After a few minutes we noticed the heating was not on and the control panel was not working. Hubby went off to speak to the gentleman in reception who came to our room within a couple of minutes with an oil filled heater which he plugged in then he looked at the heating panel. Deciding it probably needed new batteries he disappeared and came back within minutes and fitted them and hey presto we were back up and running. Again the gentleman whose name was Aqeel was very friendly and professional. On leaving later that evening there was an extremely heavy downpour, Aqeel came to the rescue again seeing us to our car with an umbrella. Premier Inn - Aqeel made our stay a very pleasant one and I hope he gets the recognition he deserves.

A massive thank you for a wonderful stay in our Christmas visit to see our family the brilliant staff and whole team were incredible, amazing with nothing too much if we needed anything. Georgina, Linda, Karen, Lauren, Alison, Sam J, Josep, Lauren and Sam S please keep being amazing & many thanks so see you soon Mark & Jo.

Arrived to a hotel stinking of **** in the corridor, the room was not made up and dirty - great big hair in the bathroom on the toilet roll holder and a dirty bath. Only 1 large bath towel for the family. Spoke to the night time manager. She was lovely and apologised, even going to clean the room and set it up herself whilst we went to eat. I thought that was the end of it.... then went into the restaurant. We sat ordered, with a grand total of 7 people in the entire restaurant after 2 hours our food had still not arrived and the staff had no idea when it would arrive.... as nothing had been made as the chef is new? Manager was called, we had to leave after 2 hours was given our drinks on the house and a complimentary breakfast alongside of a half cooked pizza from the new chef. We left called it a night went back to a room which although the bath was cleaned the hair on the toilet roll holder remainded. The night was restless with what could be described as an elephant in the room above, and the room fluctuated from too hot to, too cold thanks to dated heating and no aircon. In the morning we went in for our complimentary breakfast. Noticing immediately how short staffed they were, and the lack of well food out on the side. Was told don't worry it's a different chef. Was there for another 2 hours managed to get a few small breakfast pieces but there were no bread or continental breakfast options, a broken coffee machine, no milk, and full English was empty trays on the side - yet guests were filling in. The day time Manager was there trying to refill as the staff seemed incompetent.... with one deciding to clean windows rather than restock the food. At this point we could have done with a complimentary takeaway to make up for a none existence dinner, and less than complimentary breakfast. So I spoke to the day time manager of which after numerous excuses I was told it's a new team.... she only got them in December - yet it is now February think the lack of training and capability is an issue here. Then was told normally the restaurant was closed in these circumstances but they are really trying? Tbh it needs closing to train staff properly

After travelling the UK and staying in premier Inns, this has to be the most friendly and helpful location that I have been. Especially Lesley who went way above what she needed to ensure that we was happy with everything. She has a wicked sense of humour. Definitely returning when in the area. Thank you

The staff in the Bar especially Leslie were friendly and respectful and is a very nice person and made my stay very enjoyable loved the banter with her. This is one off the best hotels I’ve stayed in for a while I can’t wait to come back and see the staff again.