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I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

Accessibility: 5 ❤️✅🫰🏻🫶👌 very convenient access to airport terminal , concierge very helpful Friendly & helpful securities Food : good 👍 but receptionist counter unfriendly 😸🫢 Massage/spa : pefect 👏 Receptionist front desk : 👍 and accomodating

Despite the early check-in, it was wonderful that they catered to us when we arrived at the reception at noon. The hotel's air conditioning is great, and the room is clean, so I don't have any worries. Despite the variety of dishes, I don't think the buffet is really good.

There is a shopping mall called Mall Asia nearby, and there are Japanese restaurants, Chinese restaurants, and Shabu Shabu restaurants on the first floor, so the infrastructure is good. There are many convenience facilities on the first floor, such as a convenience store, massage shop, and beauty salon. There are many options, and the rooms are large and the ceiling is high, so it doesn't feel stuffy. It's good value for money.

Location is really great, just walking distance from SM MoA. Staff is also very nice. My only two concerns are (1) there are small cockroaches and (2) very few electricity sockets where I can charge my gadgets. But other than that, place is great and affordable.

Very satisfied here even if I booked this outside the country for my mum, my sis and my nephew but I can really say and have seen everytime I do vc to them that they're very comfortable with their stay. And the one who entertained was so kind, not sure if it was the owner of the care taker cause I wasn't the one who's there but they said the accommodate them so well. Would probably recommend this condotel to anyone who's looking for a place to stay😊

I seldom leave less than stellar reviews, however, this place had a moderate amount of roaches. That’s a little out of their control, but the amount of roach corpses in the cupboards, sills, even in the fridge is not. The room looked nothing like the picture, they painted and there’s splatter all over the chairs tables, furniture, I will not stay here again, regardless of price and location. I left a lot out, like the leaking ac unit she just put a trash can under and the fact that it uses actual keys, I thought key cards or smart locks were required to be available on trip. Nice view, but the fan outside is so loud! Stay across the street at Savoy and avoid this place.

The hotel is in a residential area, and the deluxe rooms are called deluxe. They have only one bed, one chair, and a small table. There are no sanitary products in the bathroom, and the public areas are piled with debris.