Ingleside House

The hotel is around a ten minute walk from the town centre- for those who have not previously visited Cirencester, it is a lovely town. The hotel has a paid car park directly opposite its entrance. We received a warm welcome and were happy to look after our luggage whilst we shopped. On our return, they took us to our room which was spacious and comfortable. We decided to eat in the hotel but first we had a drink in the bar and enjoyed some generous nibbles. Our meal was superb as was the service. We ended the night enjoying the vocals of James in the bar. Having had a great nights sleep, we enjoyed the breakfast although we wished the coffee was served in a cafetière. A great couple of days and night. Would recommend!

Quirky hotel with unique decor a short walk from Cirencester city centre. Lovely hotel lounge. Lots of stairs so not good for those with mobility issues or large suitcases. I had booked a Signature Super King room for mine and my sister's birthday celebrations. We were allocated Needham room. While the room itself was very nice, (with a comfortable bed, and nice shower with good water pressure), there were issues. We were truly disappointed that the windows were frosted over so you couldn't see out the windows and very little light came through. It felt a bit like a basement room because of that. Secondly the Chromecast on the TV did not work (and yes we were connected to the wifi etc). I see other reviews have mentioned this issue in that room. Thirdly the noise was bad. We could hear every word from the room opposite (including them knocking on their door, which sounded like our door, at 4:30am) and the live music downstairs did keep us up. The breakfast was very nice. There was a problem with payment at check out. The receptionist tried my card twice and said it wasn't going through as if the problem was on my end when I knew it wasn't. My sister offered her card which was very embarrassing as the hotel stay was supposed to be her birthday present. Hers didn't go through either, so obviously a problem on the hotel's end. Eventually was sent a payment link that worked. On top of this, I was told in more than 1 email before arrival that the parking in the car park opposite would be free all day on Sundays. I realise the car park is not part of the hotel, but this information is misleading as it was in fact a lie and it's a good thing we happened to check what it said at the car park or else we would have been charged - I did go back to reception to mention this and was told this would be passed on to management but be aware of this. Overall a nice hotel but was hoping to have less disappointment during this celebratory weekend.

This was our 4th visit to Ingleside over the last two years. As always we used the car park across the road , this is cheap and safe. As usual all the staff were friendly and welcoming , our room was stunning ( Lewis ) with a huge very comfortable bed and stand alone bath. The hotel was very busy as it was Valentine’s weekend but the food and service in the restaurant was still excellent. We have already booked our next stay and theatre tickets.