New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Good hotel

北京自駕遊走皖浙天路旅途路過千島湖旅遊，在攜程網訂的開元度假村，體驗一些開元服務。 設施：度假村酒店屬於老酒店了，客房衞生間還是九十年代的設定，浴盆拉簾子。床墊太軟，床還晃動。 衞生：店內大堂、走道，餐廳衞生很乾凈，客房有待提升。 環境：度假村面積很大，院內景色很美，進出度假村道路很遠，有接駁車轉運客人。 服務：餐廳服務熱情周到，客房保潔阿姨很有禮貌，管家服務非常棒，這方面必須f點贊餃子！

酒店很適合帶小朋友一起度假旅行 酒店裡有室內室外泳池，夏天室外泳池小朋友一定會玩瘋了吧。 酒店整體裝修真的很度假風，室外有大水景，雕塑…而且一直飄來花香，恍惚間感覺到了三亞。 室外森森運動場是一個無動力樂園，可玩性和豐富程度吊打很多公共樂園，樹屋，滑索，攀爬，沙坑，平衡木，蹦床等等豐富又好玩。 室內樂園汽車小鎮類似奈爾寶，整整兩層非常豪華。退房這天吃好早飯，小朋友又去玩了一上午，小朋友開心，媽媽也可以在房間安心理行李 萌寵樂園可以投喂小動物，可以近距離接觸互動，小羊駝和小鹿都很乖。還有小鳥，小羊，小兔子，小馬很多小動物。 酒店有一片沙灘，小朋友玩沙，看日落，誰還分的清是湖邊還是海邊 沙灘邊延伸出去一個半島，在那邊看日落，超美 晚上七點，沙灘開始篝火晚會，圍繞着篝火，和森森bobo蹦蹦跳跳不亦樂乎 早餐也很豐富，大人小朋友都能找到愛吃的，門口簽到，領位竟然有序，節假日人多，稍微會排一會兒隊，工作人員很貼心的給小朋友們帶來玩具安撫 下午會送上水果，童阿姨特別熱情説有事可以打8888，結果真的派上了用場，爸爸把香蕉吃了，寶寶嗷嗷哭，打電話向酒店求助，童阿姨很快的拿來了香蕉，看寶寶哭個不停，特地又送來了小餅乾和酸奶。 辦理入住後管家雯雯幫我們把行李都拿上去，帶我們去房間，很貼心的給我們兩天行程安排，有事找每次都秒回，有求必應。

設施環境：酒店設施齊全，基本滿足帶娃需求，我們的是帶娃自駕，酒店有萌寵樂園（20塊錢喂兔子羊駝孔雀等小動物），寶寶室內淘氣堡（汽車小鎮）孩子玩到不想走，室外遊樂場（有遮陰很棒），室內外泳池，我們來的時候天氣原因室外泳池還未開放衹玩了室內），整個園區可以散步遛娃。因為酒店有些年頭，但是相對來講算優。 服務衞生：阿姨打掃很及時，我們入住期間下雨，出去玩了，樑阿姨居然貼心的幫我們收了陽台晾的衣服，寶寶困了鬧覺樑阿姨跟豐珍阿姨還送了玩具汽車，酸奶棒棒糖，整個酒店感覺對小寶寶很友好，阿姨工作人員都很有禮貌，很耐心，入住的時候前台辦理入住還免費幫我們升級了房型，回答問題很貼心也很耐心，如果不是後面沒有房間了還會續住，禮賓部珍珍小姐姐很温柔，幫我們拉送行李，整個酒店服務做得很棒，很適合帶娃帶長者，不踩雷。