Hotel MELIÁ di Chongqing

The location is fine for what I wanted. It is close to dozens of fantastic cafes, bars and restaurants on and around Ziwei street. However, I’m not sure I’d choose it again. It’s a bit old and tired now. The rooms were once apartments; there is a small kitchen unit (no longer equipped). The worst thing was the disgusting smell of stale cigarette smoke in my non-smoking room. Even after 48 hours of open windows, it made no difference. The shower suddenly went freezing cold for a second or two approximately every minute (both mornings) and the utterly bizarre hard and sharp plastic spikes on the shower mat did not exactly improve the mood! The city view room is not worth paying for. It is a city view, but no landmarks. The traffic is noisy all night (especially with windows open due to cigarette smells)! As an internationally branded hotel, they need to do better in terms of stamping out smoking. I think I could have done better for the money and will seek to do so the next time I’m in Chongqing.

Although the hotel is clearly older, all the appliances are well maintained and in good shape, my room was clean and comfortable - one chair was really ready to be replaced, sagging through, but I just used the other one. The breakfast buffet was very good with only one exception: the chocolate donuts were stale. Plenty of other baked goods were delicious, though. Location was perfect for exploring the heart of Chongqing and close to metro station Lianglukou which is a good starting point to get to many sights. I would stay here again as service was prompt and friendly, too.

This was a surprising find! Glenview ITC Plaza Chongqing wasn’t on my radar at first—it was booked by my supplier’s travel agent for the main group. For convenience, I decided to stay here before everyone else arrived, and I’m so glad I did! ✅ Huge Room – Spacious and comfortable, perfect for unwinding after a long day. ✅ Fantastic Location – Right in Chongqing’s CBD but slightly away from the busiest areas. Easy access to 解放碑 (Jiefangbei) and 十八梯 (Shibatiba) while still enjoying peace and quiet at night. ✅ Great Service – Friendly staff and smooth experience throughout my stay. ✅ Free Airport Shuttle – A huge bonus! The hotel provides a complimentary shuttle bus to and from Chongqing Jiangbei International Airport (CKG)—one less headache for travelers. But the real highlight? The breakfast buffet! 🍜🥢 Not only is there an incredible variety of choices, but they have a noodle station serving authentic Chongqing noodles—a perfect way to sample local flavors before venturing out into the city. And get this—the buffet runs from 6:30 AM to 1:30 PM (not a typo! 1:30 PM!). No pressure to wake up early; you can take your time and even treat it as an early lunch before heading out to explore. Another bonus? 鲁祖庙 (Luzu Temple area) is right next door, a trendy spot filled with stylish cafés and restaurants—perfect for relaxing with a cup of tea or coffee. I enjoyed my stay so much that I canceled my booking at Mercure and extended my stay here for an extra two nights after the group left. Definitely a hidden gem in Chongqing! #Chongqing #GlenviewITCPlaza #HotelStay #LuxuryTravel #ChongqingFood #TravelChina #AirportShuttle #StressFreeTravel

This hotel is located in center of Chongqing, very good service very near food street. Thr room is also very clean and Staff are friendly.

Nice hotel in great location with walking distance to Hongya Cave, Kuixing Tower and Jiefangbei Pedestrian Street. Front desk and concierge staffs are friendly and helpful. Clean room and spacious. Thank you for the welcome gift. Only feedback is pillow too soft and flat. The chief at egg station was reluctant to make sunny side up when my husband requested on Day 1. We stayed 4 nights, the subsequent requests were served without any excuses.😄

Here’s a concise review based on your experience: We had a fantastic stay at this hotel! We were delighted to receive a free upgrade, which made our experience even more enjoyable. The stay included both breakfast and supper, adding great value. The location was incredibly convenient—on New Year’s Eve, we enjoyed the drone show right at the hotel doorstep without having to deal with the crowds. The staff were exceptional, always helpful and ready to answer any queries we had. Overall, it was a memorable and wonderful experience. Highly recommended!

Was staying at the hotel in May this year but this time round the original 2 rooms that was assigned I am very disappointed that the Aircon was not working well. First time, they said that due to winter and it's all central system controlled so it's like this. They tried to solve the issue by bringing a cooler.. tried and it's totally no use at all. I compared the 2 rooms and my parents room was much warmer than mine so I had no choice but to go down and inform them about it. They did an excellent recovery by changing another room for my parents and they offered a suite for them. The room this time round is very cooling.. much cooler than mine but it's ok mine is still alright. I hope they will look into proper maintenance of the hotel.

Hotel has its best years behind it and the pictures must be from the better times when it was run under a different name. It operates on minimum staff which lack service orientation and seem to have no experience working in a hotel. Sad, as the building has potential and location and view from the rooms and pool is marvellous. Close to metro line 1, nice and quite neighborhood with great food options!

The overall experience was good and I extreme impressed by the staff called Xiao Ru. She has been welcoming us with warmth and care from the first day we arrived Travelling with kids was always challenging but Xiao Ru has provided excellent service and patience for our queries. She has been kind enough to follow up if we need any further assistance on a daily basis. We had an early travel plan and she ensured her colleagues in another shift sending fruit to us every day after her shift. Additionally, she assisted the laundry pick up from our room and ready before our return to the room. Since we were on a night flight, a complimentary late check out was really helpful to ease out hassle. The breakfast was pretty good with a variety of options and the location was superb too. We'll definitely consider Mercure for our next visit!