Xiaoxiaoqin B&B (Hongya Cave)

We checked in on the 13 and was shocked by the condition of the room. On pictures, it was nice, in reality, it is covered with dust and grime. I do not know if housekeeping is done by landlord or butler, but it is pretty sad. We booked the lijiang room which is for 4 rooms. The 4th room is actually the balcony of the apartment, boarded up. They used a cloth to block the apartments stairwell from view. The cloth was dusty and the view scary so my daughter refused to sleep in that room. She even thought the odd attachment on the wall was a cctv. It didn't leave a pleasant feel. The toilet was old, and not cleaned properly. What was interesting was our toilet is a world of difference from another room from the same seller. I conclude that other rooms had been upgraded but not my room. This is a clear misrepresentation. It should be clearly stated that this room is not renovated, unlike the other rooms. We were so traumatised by the room and checked out immediately that night and moved into a hotel nearby. The seller refused to refund the amount due to their "strict non-return" policy, so trip.com stepped in to compensate a small amount. We booked 4 nights, and that is not a small sum, since this room is the largest of the lot. It is a buyers beware kind of situation. Trip.com should step in and put a disclaimer for this room. Both Trip.com and this seller should do better. Attached are photos that are clearer representation of the room Location-wise, it is ideal as it is nea hongyadong, but it is in an old building, and the corridors are dark and eerie, with sensor lights that come on when u walk past.

Pro: Location is superb, right at the centre of the busy hongyadong. - Owner response fast to request Cons: - The apartment kitchen and toilet need to renovate. Super dirty with lots of amenities beyond repairs. - Refrigerator need a thorough clean. We didn’t dare to use it the whole time staying. As it was super dirty. - All the cabinet in the kitchen and bedrooms have stains and dirt everywhere. - washing machine is tiny and only manage to clean Up to 4-5 winter clothes

洪崖洞すぐ近くのタワーマンションの30階。写真の通りの絶景です。　 リビングは広く、麻雀卓付き。清潔な寝室4つに、トイレ&シャワー室も2つで、これ以上ないぐらい大変素晴らしい宿です。　 もちろん周辺には火鍋やレストランがたくさんあって便利です。　管理人の対応も迅速で、最高の宿だと思います。 強くお勧めします。

地理位置非常優越，就在洪崖洞隔壁，出行十分方便。房子的設計很有特色，配有落地窗，坐在搖椅上欣賞江邊風景，別有一番寫意，特別適合大家庭入住。不過，房屋清潔度稍顯不足，設施有些陳舊，排水系統不夠完善，走廊的燈光也較為昏暗。如果這些細節能改善，整體體驗會更出色。

民宿位置就在洪崖洞旁邊，房間環境不錯，大落地窗可以盡情觀賞落日美景及洪崖洞夜晚的輝煌；服務很好，有問題都能及時溝通迅速解決。下次去重慶應該還會再次光顧。

房子很乾凈，舒適，寬敞，佈局也很好，隨手一拍都是大片，特別喜歡的就是兩個房間的落地窗，很完美的能看到窗外的江景和洪崖洞，很滿意，很滿意，店家人也很好，謝謝招待，下次再來！