Americas Best Value Inn Chippewa Falls

They are remodeling the place. But my room had construction debris and dust everywhere!! Paint all over even on the bed! Air conditioner didn't work. They offered to move me after I told them but they shouldn't have even rented to room out. They had the cleaning person come back in to clean but it didn't get any better.

Toilet was broken, and shower didn’t drain. tried moving to another room but it didn’t have ac. Pool was under construction. Bedding was stained. Weird odor throughout whole building. Will never return.

Friendly staff. Info on ******* was inaccurate pool has been closed since January. I cancelled the reservation.

There was never no one around for service, you had to pick up the phone and wait for them to answer. The breakfast was to be desired, the coffee was so black even after 8 creamers, my coffee was so black, there was no place to sit, no juices, and I'm not even picky about breakfast, but it was to be desired. They checked us in and the room was even cleaned.

We had to ask for house keeping services after spending one night there. We had to ask for more towels, a hair dryer, a remote for the TV and for cable to be hooked up in the room. There was a noticeable gap above the doors. The carpeting was dirty and not installed properly in the hallways. The pool was being renovated, but we were not notified beforehand of that. We had to search for the ice and vending machines because we were not told where they were. There was also no phone in the room, although that may be how they set up the rooms. We were told that our room was still being done, and the floor in the bathroom was not fully tiled yet. All in all, the room quality was very poor. It looks like the hotel was under new management and once it is completed, it may be better. On a positive note, the items that we needed to ask for were brought in a timely manner.

I'm trying to give them the benefit of the doubt but starting right off the bat, I pulled into the parking lot and immediately left thinking I had the wrong address. No signs on the building and it looked run down. I stopped somewhere else and read the most recent reviews and they weren't good. Finally, I go to check in and I had to wait for someone to appear at the front desk. The room itself was okay, definitely not the best. They are renovating (at least I hope that's what's happening) but the room had pipes sticking out, paint off the ceiling, the bathtub was chipped and the water stopper had a gross amount of mildew on it. The light switches were cracked and some of the outlets were either off the wall. The bed was not very comfortable and after reading the reviews, I opted to sleep on top of the sheets as I had brought my own blanket. The wifi password I was given didn't work, but every time I went through the lobby, no one was at the desk so I didn't bother with it. I cannot confirm if the pool actually exists as I didn't venture to look for it. I can't commit on the breakfast bar but it didn't look like there was anything out for it. Check out instructions were never given, so I stood at the front desk for a few minutes; I saw someone else leave their key cards on the desk so I did that as well because I wanted to leave. I hope they figure it out because they could have a great turnout of people for the festivals in the area