Check out these top hotel deals to find your perfect stay.

Recent Reviews for Chichen Itza Hotels

IKAL CHICHEN ITZA
4.3/549 Reviews
I originally planned to stay here one night in advance when I chose this hotel, and then go see the pyramids from the exclusive entrance of the hotel early in the morning to avoid the crowds. When I checked in, I discovered that the hotel entrance had been closed two years ago during the epidemic! You still have to drive around in a big circle to get back to the main entrance of the scenic spot to enter the park. The hotel lobby is very beautiful, and the sunset photos are excellent. There was also a large peacock walking around the hotel. The room was not bad either. The overall feeling is that the price/performance ratio is not very high. There may not be many customers, and the swimming pool and other facilities are not well maintained. I originally booked a room with breakfast included, but for some reason, I couldn't see this item in the hotel order. I was in a hurry and didn't bother to argue with them, so I paid first. Later, Ctrip customer service helped communicate and complete the refund. Thumbs up!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.