Mo Rooms

挺好的一個酒店，離塔佩門很近，中間有點小插曲，但最後順利解決，總體來説挺好，位置方便，安靜

服務： 都需要改進

Unclean, false advertising, The black walls and darkness are just to hide the unclenleaness the same goes for the dim lights, the “bath” advertised is big and i booked this room excited for a bath, when we arrived the bath was unclean( running theme) and the plug hole didn’t shut, we found out from staff this is purposeful so they advertise a bath you cannot fill, when then reluctantly going to shower instead there was no hot water, staff then confirmed all of these things common complaints, the hot water got fixed for 5 minutes and then it went off again he did show us the box that was meant to help us fix, i will attach a photo because i was not touching that… The tv was gone off the wall, not an awful problem, but something that was advertised and not given… the wall just had stains and holes where it had meant to be. Floor dirty but as it was black i pressume they think it doesn’t matter. Wires coming out of lights I just am so unhappy with the fact of cleaning was done properly and they had what they said they did This room has the potential to be amazing, I do not tend to bother with little issues in rooms cause I get that things happen and if I am happy and there’s not huge issues I am satisfied, But with this room i booked so excited, payed more to have the bath not only compared to their other rooms but also to other hotels which were much lower cost… to then be gravely disappointed. I wouldn’t bother booking simply because it’s clear staff are frustrated having to deal with complaints that then the owner is saying they cannot have fixed, I mean come on hot water is a basic need.

Apart from good location and unique design. There are few areas could be improved. It's very hard to communicate to staffs both in Thai and English even though they are friendly. Only few staffs can communicate. The check-in counter is not dedicated to guest check-in but also used for staff's admin task. It looks hectic during check-in where the staff talking to each other and walking here and there. The floor mat was not change, no one pic up reception call when I call. I have to walk down and request for new floor mat. The room are full of dust, the floor, room corner, curtain, covered by dust. The Air-con is old, loud noise and not able to specific temperature. They should have use natural fabric bed sheet where it won't create static electricity. The water run very slow, this might because the room is at level 4 of the building. Plus, after book through the website, I called to confirm my booking but the staff ask to send email to reservation's email where I never get any reply from them until check-in date.

One of the best places I have ever stayed! Amazing staff and great rooms! Stayed for over two weeks. Good location for Old Town and markets. Will be back soon. Thank you so much!!!!!!!!!!!!!!!!!!!!!!!

Supergaaf, uniek boutique achtig hotel. Kleinschalig met allemaal unieke kamers die refereren naar de Chinese astrologie . Wij hadden de kamers Paard en Slang. Eten heerlijk, bediening uiterst vriendelijk en midden in het oude gedeelte van Chiang Mai.