Nampiangdin Boutique Hotel

Warm welcome beautiful room delicious breakfast not a vast choice but great all the same. Room was beautiful great value for money would definitely stay again

First time in Chiang Mai and chose to stay at this hotel due to the good reviews. The rooms are big and spacious, with a huge bathroom and complimentary bottles of water every day. Far away from the main area so quiet, but did mean that we had to take a Grab for most of the places we want to go as it’s about a 15 min walk just to the start of the old town through a residential area with not much else going on. Great Khao Soi restaurant 10 mins away from the hotel though with a Big C supermarket next door.

I recently stayed at this hotel and, overall, had a decent experience. The rooms were spacious and relatively clean, making for a comfortable stay. Breakfast was quite good, and it seems like the quality has improved from previous reviews, which was a pleasant surprise. The location is excellent—very close to the Saturday night market and only a 20-minute walk to the city center. Service, for the most part, was great. The female staff and the gentleman working during breakfast were particularly friendly, professional, and helpful. However, my experience at the reception upon check-in was shockingly bad, due to two younger male staff members. Their customer service was among the worst I’ve ever encountered—rude, dismissive, and completely unhelpful. They interrupted me while I was explaining my concerns rather than trying to provide solutions. There was no water in the room upon arrival, the room wasn’t what I had originally booked, and they refused to provide two key cards even though the reservation was for two guests. To make matters worse, they required a deposit for a second key card, which I’ve never heard of before. While the hotel has some great aspects, the terrible reception experience left a lasting negative impression. Because of this, I will not be returning.