Travelodge Hotel - Chester Central

Stayed for 2 nights and sadly one of the most disappointing Travelodges we have used. There is very limited parking to drop off luggage (2 /3 spaces) and the discounted car-park involves crossing a very busy road or a very long tour round a one-way system. The Accor carpark itself is very cramped with not enough room on ramps for vehicles to pass. On arrival the receptionist was not friendly and very dismissive when I asked for directions to the car-park. When we returned to the hotel during the day our key did not work and it took ages to have anyone to respond to the phone number shown on reception. Our room was smaller than any other Travelodge super rooms we have experienced and, as others have said, we question the size of the bed. Although we were street-side we were not troubled by outside noise. We were however disturbed by neighbouring rooms slamming doors - not really the hotel's fault I think Travelodge should provide free wifi for their suoer rooms- it is easy enough to give guests a code. I completed the Travelodge customer review with various comments which really needed a response only to find that in the acknowledgment they say review remains anonymous and they will not respond to comments. In other words there is no easy way to give them feedback.

Great sized room, location fab, Sanjay helped me out with some connectivity issues. Only thing to say was that the air con unit made a weird noise is the night, but a bit of jiggery pokery sorted it out, and it was a bit odd having the breakfast boxes but the kids liked the novelty.

Noise comes through the floor and really hard to sleep when they have events on in the bar below avoid. Staff don't care and neither does the firm. You will receive a boiler plate notice that your staying at your own risk.