2. The hotel extracted extra payment from us that the room we had booked-would not be enough for 2 adults, even though we had clearly booked a room for 2 adults, for around 900 each, for 3 days. Different people at the reception at different times, stated different checkout times, creating chaos. When we said that the communication from their end about rooms was not satisfactory, the person at the reception says that even he is not satisfied with customers like us. I do not understand why we had to pay extra
Terjemahkan