Hotel Bisnis Terbaik di Chennai

This place was recommended by a friend who stays at Boat Club and I read reviews in Google, Tripadvisor and Aggregator sites.   We booked 2 rooms for 2N/3D stay at Crowne Plaza, Adyar, Chennai through an aggregator site. I called up the hotel to check on our reservation confirmation, but we were told that only one room is booked and they do not have second room confirmation. I called up the support team of aggregator and they confirmed it is 2 rooms and they called up the hotel and shared us an email confirmation. Later I called up the reservation desk and understood that 2 rooms are booked and it’s a confirmed reservation.   Our Check-in experience was good and the staff were courteous and quick.   We were allotted two rooms in old block at Floor number 14 (Room No 1403 and 1405). For a moment I recollected the online reviews I read and the pictures I saw about this hotel weren’t in the same. I thought I will revisit the reviews online and double check If I had made any mistakes in booking wrong hotel. I also called up my friend and told my experience isn’t great and the rooms are looking OLD and the plumbing systems inside the wash room and room telephony isn’t working well. I invited the hotel Duty ***ager (Mr.Josua) and showed him the plumbing system inside the wash room and asked him just because the I happened to book from an aggregator site and got attractive deals, we were given a poor looking rooms? Or is this a standard rooms that they offer for all type of bookings. (we discussed this after experiencing our stay in poor and old looking rooms for 1 night).  Mr.Josua said the rooms in this floors are due for renovation and they would allot us rooms from new block. I told I would like to see the room before we move in. Mr.Murali took us to the new rooms and I could match the room pictures as posted in review sites. I told Murali and Josua, it is outrageous that they allotted old rooms to gullible guests. We moved into new rooms in Floor 25 (in new block)   The breakfast was awesome and service host (I think his name is Jibin).

Room & Food were good. However, Service was very poor, Tea ordered brought in after 2 Hrs! Wheelchair facilities very bad for Senior Citizens. Valet Services needs to be properly coordinated by the Hotel ***agement.

Good thing about it’s location if someone need to access the Chennai railway station. Hotel is clean and I got upgraded to bigger room . Swimming pool is small but very clean . Breakfast selections was very good . Hotel stuffs are very friendly. Only thing which I didn’t liked at all was the Dinner at their one of the restaurants by name some “ Kebab “ ( exact name can’t remember) . Food for vegetarian was approx INR 2200 + ( I got although 15% discount as hotel guest ) , but food was terrible to me , despite of giving immediate feedback, still no one understood my taste & preferences, I have also gave poor reviews on the spot to the restaurant manager … I would give 2/10 to that particular kebab restaurant but other than that would give 8.5/10 other things

The booking was not pleasant as we have mention that we wanted a non-smoking rooms but at the check-in we are told that smoking rooms was assigned. However holiday-inn team are great, even the hotel is booked at 100%, they are able to work something out and provide the non-smoking room. Booking via Trip.com is not 100% guarantee of the room that we wanted, thus please check with hotel each time booking is made, as Trip.com DOES NOT ensure anything as they mention this kind of request we will need to talk to the hotel directly since Trip.com does not have any access to talk to the hotel.

Prime location,Good Service....Very much impressed with the Ground Floor Staff Kumar and Amar....Nice people and will be in our memory for ever...Will Stay again to see those staffs. Stayed with my wife and she was impressed with their staffs.. Need to concentrate on work***ship in the repair of the room furniture's

Had a pleasant stay for 3 nights. The room was spacious and super clean. Breakfast could not be better, they had a live cooking station for orders to cook, a variety for everyone. We went for drinks at the terrace on our third night as it wasnt raining and was accompanied by a live band. Recommended place to stay if you're planning on netflix and chill in the room.

: ”The location and food were great, and the service provided by the staff was exceptional. They were very prompt and attentive whenever I requested room service. Overall, it was a good stay, though there are a few areas for improvement.”

”We stayed at this hotel for a family trip and booked three rooms. The location was excellent, and the hotel staff were incredibly friendly and attentive. The rooms were spacious, and I really enjoyed the overall environment of the hotel. The breakfast was fantastic, and there was a lovely coffee corner where the lady serving was super friendly, and the coffee tasted amazing. The bathroom was also spacious, and the bed was so comfortable that I had a great night's sleep. I would definitely stay here again on our next trip!”

Really not much to complain about this hotel. I was in Chennai on biz, the service was amazing, the hotel is beautiful, the food is great and there is a nice bar to catch up with your local partners at the end of the day. Highly recommend!

no swimming pool even though advertized. no air conditioning in teh corridors. the carpet in the main lobby stinks. the rooms are nice and spaciaous and the service staff is excellent. the bathrooms are also nice and big and water is hot on demand. in my specific bath, the mixer was broken so water came out of the both teh show and the hand faucet together. towels are clean but only 99% dry. bathrobes are fresh and comfortable. so are teh beds and pillows. The inroom entertainment was very poor. (the raintree in st mary's road has better curated selection of entertainment). the views are of urban streets so nothing much to say. the colour schme is horrendous but that is only my personal opinion. The 24/7 coffee shop ”kitchen” had nice breakfast and dinner buffets with a wide range of food, all well cooked. all in all the newer Raintree hotel on st mary's road is much better, but the rooms and bathrooms there are much smaller. i hope once they finish renovating this hotel will get its act together.