Gran Melia Chengdu

1. AC di dua suite yang kami pesan tidak berfungsi dengan baik, dan suhu kamar tidak turun sama sekali meskipun suhu kamar diatur minimal 16 derajat. 2. Saat selimut diangkat, seprai ditutupi dengan banyak bedak kecil. 3. Setelah sarapan pagi, naik lift lobi ke lantai tiga untuk restoran. Setelah makan malam, hanya dua lift yang rusak, jadi harus naik tangga ke lantai berikutnya. 4. Saat masuk kamar, bak mandi bocor dan rusak. Anda harus segera mencari seseorang untuk memperbaikinya. 5. Air di kamar mandi sangat kecil, dan butuh waktu lama untuk mencuci rambut tanpa mencucinya sampai bersih. 6. Semua kamar dilengkapi dengan soket dua lubang dan tiga lubang domestik. Jika colokannya berasal dari Hong Kong atau luar negeri, meja resepsionis akan menyediakan adaptor. Ringkasan: Perangkat keras adalah sebuah kekurangan, sikap pelayanan dapat tetapi tidak dapat menyelamatkan kekurangan tersebut.

The hotel staff were quite welcoming and helpful! Great positive attitude! The hotel itself was peaceful and we could enjoy the view from the lake and Global Centre! I would highly recommend this hotel to anyone who wish to stay here in. Chengdu

1. Service - was very good all round from housekeeping to F & B , concierge and front desk/ reception. 2.Facilities - the swimming pool and changing rooms were clean and well maintained. Did not use the steam and sauna rooms. 3. The food could have been more tasty and not hot or kept hot. The variety of food for the breakfast buffet was a good spread. The Chinese Restaurant was ok but lacked options for smaller parties/single diner. All day menu at the cafe did not have many dishes offered on the menu such as char koay teow, Thai food etc. 4. The whole hotel may appear to be spread out from the photos but as a resident, I happily found out that all the buildings were all seamlessly connected and within short walking distances from each other.. 5.I found the front office managers namely Nancy, Karry and Vivien to be excellent service providers who went out of their way to assist me in booking tickets, advising on attractions such as the Panda Research Center and booking taxis for me and my wife. They really made my stay in Chengdu very enjoyable!