SPARK Kelly Full Suite Holiday Apartment (Chengdu Chunxi Road Taikooli Branch)

Avoid this place at all costs! 🚫 Our stay here was an absolute nightmare. When we arrived, it was already very late at night and, because of the time zone difference, we couldn’t change to another accommodation immediately. But as soon as we saw the conditions, we realized it was a huge mistake. The apartment was filthy and disgusting: • The bedsheet was stained with strange liquids. • The kitchen was a disaster — extractor fan covered in years of dirt, filthy cutlery, greasy stovetop, broken sink, and a refrigerator frozen solid with ice as if it hadn’t been cleaned in months. • Cockroaches crawling in both the kitchen and bathroom. • The bathroom was full of mold, everywhere. • Damaged furniture, including a destroyed pouf shaped like a dog. To make it worse, when we contacted the manager, his only response was that he was “perplexed” and claimed the place was clean. Shockingly, we even met the previous guest who confirmed she had complained about the same problems! And at the end of everything, the owners considered all of this normal — as if cockroaches, mold, and dirt were acceptable conditions. They refused to offer any real solution. This was not only unacceptable for the price — it was traumatic. It ruined our time, our standards, and our peace of mind. Please, do yourself a favor and run away from this property. It is the worst experience we’ve ever had, and no guest should ever go through what we did.

服務沒得説，管家在羣裏耐心回答，就是屋內裝修設備傢俱老舊，根本不像照片裏那麼新，給整體拉分很多，地理位置很好，能看到太古裏，希望酒店可以簡單的裝修改造一下，浴室裏真的太臟了，都發黴了。350元一晚的價格可以接受…但是看了這個浴室後真的有點不值了。要不是因為這個浴室本來想推薦給朋友的。下水道也有味道！

超出預期的入住體驗！房間寬敞明亮，衞浴乾濕分離，配備洗護用品。地理位置絕佳，打卡很出片，樓下就是太古裏商業街，周邊餐飲購物便利。夜宵很棒。工作人員服務專業又有温度，退房時主動詢問入住感受。這個價位能享受到這樣的服務，性價比超高！