Xiong Yi Cat is tired at the hotel (chengdu Panda Base Branch)

去熊貓基地超近，酒店新又乾淨！熱水強勁舒服！晚上超安靜能睡得香！還貼心備上一次性馬桶墊和其他用品！特別要誇讚整個前台客服團隊，姐姐妹妹弟弟人特別nice,詳細解答我所有疑惑，從香港來四川玩的我真的很幸福，下次帶家人再來！

1.地理位置：距離熊貓基地1.1公里左右，路線很順暢，早上一出門就有電三輪的師傅帶我們去基地。幾分鐘就到了，早上6:40到達基地門口，成功排上第一批看花花。 2.房間衞生：還行。 隔音：還可以，我們的房間在靠近電梯的地方，沒有感覺到很吵，後面是居民區，也還好。 3. 服務：前台服務很周到，有問題第一時間響應及時解決，還很禮貌。 4.設施：智能化設備，喊“小樂小樂”可以操控。其他設備設施與日常酒店都一樣。

Fantastic hotel. Clean, comfortable with very friendly and helpful staff 👌 Convenience stores, restaurants and great 'street food' sellers on the doorstep. The hotel staff allowed us to keep our 2 bicycles safely in the storage room 🚲🚲👍 Only 25 minutes walk to Chengdu Research Base for Giant Panda Breeding. UK touring cyclists 🇬🇧

Dear Xiao Tingting, Yang Yin, and Wu Mengyu.Thank you for your wonderful & excellent hospitality! We stayed from 5/11 to 6/11, and by the time we arrived at the hotel, it was already 1.00am on 6/11. We are a family of four with one-year-old twins, and after a long flight we were completely exhausted. Upon arrival, front office staff kindly assisted us with our huge luggage and two strollers. Their warm service immediately made us feel welcomed, and we truly appreciate their kindness. The check-in process was superb and very fast, and we were pleasantly surprised to be upgraded to a family room, which was spacious, wonderful, and beautifully designed with a panda theme. I absolutely loved it! The next morning, the front office staff again impressed us with their helpfulness. They assisted us with storing our luggage in the luggage room and provided various transportation options to the Panda Base. They even helped arrange a tricycle ride, and the driver was very attentive. All of this made us fall in love with the hotel’s service once more. Later, when we realized we had accidentally left our passports, we contacted the front office for help. Instead of simply calling the tricycle driver, the staff went above and beyond—she personally offered to bring the passports to us after getting our permission. We were incredibly touched by her dedication and kindness. This was the third time we fell in love with their outstanding service. Additionally, after our lovely family trip to the Panda Base, we returned to the hotel to look for dinner options. As it was getting late and visiting a halal restaurant would require taking a DiDi, the front office staff kindly assisted us by recommending nearby dining choices with suitable menus. She personally coordinated with the restaurant staff and chef regarding our preferences, took our order, and ensured everything was prepared exactly as needed. Her thoughtfulness truly won the moment. The food spread was superb & big potions for 4 of us and we will definitely come back. This became the fourth time we fell in love with the hotel’s exceptional service—so much so that we decided to extend our stay for one more night (6/11–7/11)! Thank you very much for the wonderful service and facilities. We truly appreciate your kindness! It takes empathy and genuine courtesy to elevate a guest experience—and you absolutely achieved it. Xiao Tingting, Yang Yin, and Wu Mengyu, you are all fantastic! Your higher management should truly recognize each of you for your exceptional service. We will definitely return and look forward to meeting you again. You have my contact—please let me know when you visit Malaysia!

Room is spacious, very clean. Location is near to the Panda base attraction

The room is more like studio bedroom. The staffs are really helpful to guide you if you plan to visit the panda base. It is really near the south gate. I did late check out and they charge me very reasonable amount. ♥️♥️♥️♥️