Hotel Nikko Chengdu Yixin Lake

Unfortunately, the hotel as right now is quite far from omotenashi concept it has. The hotel itself is newly built and has hands down great Japanese-style design of all public places. Rooms are also beautiful, despite very strange Japanese sockets instead of Chinese one ( the room has only 1 (!) local socket in bathroom). Why it was done - huge secret for me. Swimming pool is nice, but staff there cannot provide swimming caps smoothly, showers get easily clogged, though facilities are new. Reception process is also very hectic, especially on the check in stage - wait time for this number of people (very moderate at 23.00) was totally unacceptable for 5 star. The process itself was not smooth as well. Last points are the best and the worst parts of the hotel. The best is breakfast, which was very good both in terms of variety and quality of food. At the Nikko hotels level that I have stayed in Japan. Nothing bad to say about everything related to food. The worst part is location - as of May 2025 - it is simply construction site all around the hotel. It is hard to get to the hotel, hard to order taxi as it takes a lot of time to find a way to you. If you come via taxi, 3 out 4 times we were brought to the building next by and need to go through the underground parking to get to the hotel, as normal passage is blocked by construction. Just get across the street to the mall on the opposite side of the road is 1.5 km walking. So you are literally isolated from the rest of the city. I have booked this hotel due to May holidays peak prices and relative proximity to the area around Global trade center mall, but due to the road repairs it also have taken far more time than it should. All in all, may be if you want a hotel for a night to have a rest between you r long transfer flights and are not going into the city - it is ok option. Other than that - I would not recommend at this point of time.

Nice and modern hotel, friendly staff. You actually offer late checkout which is plus. Will stay here again

定的行政房間説實話還不如親子房，感覺很小，管家服務完全沒有享受到，前台也不提。本來就沖週六的自助餐去的，前台寒暄的時候還説了也沒提醒我一下需要提前預訂，等到娃游泳結束到樓下餐廳告知沒預約要等第二輪，娃餓得要死鬱悶衹能去二樓的餐廳，選了粵式中餐，本來買15個菜但被告知選菜少的套餐，結果分量很少，我跟我老公很無語。行政待遇就是啤酒、可樂、果汁飲料（非鮮榨）和兩個小食盤，跟洲際的酒廊很有差距。第二天的房型親子衹有一份早餐，購買了一張早餐券。游泳池體驗感很好。如果自己一個人換個地staycation我還是願意的，哈哈哈 吃貨還是很期待他家的自助餐。