Chengdu Chenghua East Suburb Memory Mercure Hotel

Metro is just few steps away but it’s inconvenient to go to most places with metro cuz you need to transfer a lot. Toilet smells like urine.

Staffs are extremely friendly and helpful, from the check in till check out, everything is smooth. Hotel amenities are in great condition and breakfast is superb tasting

Nice hotel, connecting with the metro station, and affordable price We stayed 4 nights and had a nice experience here. The receptionist, breakfast and laundry staff, all of them are polite and pleasant. The hotel has a perfect location connecting with the metro station. Just exit and enter from B1 or B2 and take a small elevator to get into the hotel lobby. So even though the hotel is not in the city center, we can reach everywhere by metro. There is a lot of local food surrounding also minimarket and shops. We walked around at night but felt safe and not scared. The room was spacious and the bed was very comfortable. The breakfast menu is also good enough with variant cuisine. There is a free laundry service that is very helpful for long tourists like us. Oh yeah, we also got souvenirs, a Panda doll and a toy when we checked out. Love it. Overall, it is a very pleasant hotel for our China trip in Chengdu.

Spotless clean room. But most importantly, staff are super friendly and help me with all concerns especially when my stupid carry-on luggage went dead and they helped get another one just in 60 min. Amazing!! Highly recommended to anyone coming to Chengdu and have a nice stays in this hotel

I had a pleasant stay at this hotel last week and was impressed by several aspects. The location is excellent, conveniently near the university, with a wide range of restaurants and shops nearby, including Luckin Coffee, McDonald's, and convenience stores, making it an ideal choice for travelers. The room, located on the 27th floor, was exceptionally clean, though the city view was nothing extraordinary. The intelligent furniture, which allowed everything to be controlled by voice, added a modern and convenient touch. Additionally, the service stood out, with staff reachable via WeChat and a mini app for quick requests like tea bags or bottled water. The welcoming fruit and mini gift at checkout were thoughtful gestures. However, there were a couple of drawbacks. The toilet had a slight odor that could be improved, and the reception process for foreign travelers was slower than expected, which might need attention. On a brighter note, the robot delivery service was a highlight, bringing items to the room quickly and efficiently. Overall, the hotel offers great value with its superior service and innovative features, despite minor areas for improvement.

This is one of the best and best value for money hotels in Chengdu. The location is very convenient, the subway is right next to it. The interior is new, elegant and luxurious. The staff is enthusiastic and friendly. Most employees do not communicate well in English but they will help you to the best of their ability. I will continue to come back here after thinking in Xinjiang.