The St. Regis Chengdu

Ulasan The St. Regis Chengdu

The St. Regis Chengdu

No.88, South Taisheng Road, Qingyang District, Chengdu, Sichuan, 610016, ChinaLihat Detail Hotel
The St. Regis Chengdu
The St. Regis ChengduThe St. Regis ChengduThe St. Regis Chengdu
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang The St. Regis Chengdu

9.5/10
Outstanding
7623 ulasan
Ulasan terverifikasi
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(7623)
Positive reviews(7467)
Reviews with photos/video(1798)
Large rooms(996)
Friendly front desk staff(609)
Delicious breakfast(528)
Great swimming pool(182)
Located downtown(159)
Luxurious(120)
Tasty coffee(64)
Negative reviews(156)
Anonymous User
Deluxe King Room
Check-in Feb 2025
Solo travelers
20 ulasan
10.0/10
Outstanding
Diposting pada 5 Mar 2025
Hotel near chengdu tai ku li , stayed few St Regis hotel before this hotel environment slightly low but overall was good
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
Ruffs
Deluxe King Room
Check-in Nov 2024
Solo travelers
18 ulasan
9.0/10
Great
Diposting pada 7 Des 2024
Very good location within walking to distance to 春熙路 and 太古里 where plenty of restaurants and malls are located. For late night supper there is also a little street where stalls remain open deep into the wee hours.
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
BOM PI PI
Family Room
Check-in Okt 2024
Family
28 ulasan
10.0/10
Outstanding
Diposting pada 23 Nov 2024
It was a good impression the moment my parents and I arrived at the hotel with the butler meeting us and assisting to the check in. Afterwhich bringing us to the room and introducing everything about the room and adding wechat so whenever we have any issues 24hrs they will be able to assist. Room is abit aged but was maintained quite well.. recommended.
6/7
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
Leh Hak Kelly
Deluxe King Room
Check-in Okt 2024
Solo travelers
28 ulasan
10.0/10
Outstanding
Diposting pada 18 Nov 2024
Wilson provided a very good service. He is responsive and helpful. Very satisfied with his service and attitude.
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
TAN KANG YUNG
Deluxe King Room
Check-in Sep 2024
Solo travelers
4 ulasan
6.5/10
Diposting pada 12 Nov 2024
1. Disappointed a little bit as I couldn't manage to check in my room due to a room shortage as I need to return back in the late afternoon in order for me to enter the room. 2. The bathroom bathtub requires some maintenance and cleaning since it's an old hotel. 3. Informed the staff standing at the entrance asking to please inform me when my airport transfer vehicle arrive but they ignored it. 
Tanggapan dari Properti: Dear Luminary,Thank you for taking the time to share your feedback regarding your recent stay with us at The St. Regis Chengdu.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.We look forward to hearing from you and to welcoming you back to The St. Regis Chengdu in the near future. Thank you!Live Exquisite.
Jade Yeo
Deluxe Twin Room
Check-in Jan 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 13 Feb 2025
Clean and five star hotel
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
BlackGavin
Deluxe King Room
Check-in Feb 2025
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
Short business trip to Chengdu Hotel rooms were large and well fitted out. Great shower and good water pressure Breakfast buffet is well worth a visit Definitely recommend
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Andrew
Deluxe King Room
Check-in Feb 2025
Solo travelers
4 ulasan
8.5/10
Very Good
Diposting pada 10 Mar 2025
Fantastic service, beautiful building, a bit far from the city center but you already knew that. A bit of smoke smell in the lobby and very faint hint in the room. Sauna wasn't hot and the ice room wasn't working.
Tanggapan dari Properti: Dear Luminary,Thank you for taking the time to share your feedback regarding your recent stay with us at The St. Regis Chengdu.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.We look forward to hearing from you and to welcoming you back to The St. Regis Chengdu in the near future. Thank you!Live Exquisite.
Huey Wem
Deluxe King Room
Check-in Agt 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 16 Sep 2024
Very good experience in this Hotel.. all of them very friendly，will come back again
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
Guest User
Deluxe Twin Room
Check-in Jan 2025
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 20 Feb 2025
Excellent hotel, excellent service, with such a reasonable pricing, I think cannot get in any st regis hotel in the world, which such a price myr 500 per night.
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
leemichy
Deluxe King Room
Check-in Jan 2025
Couples
7 ulasan
7.0/10
Diposting pada 17 Feb 2025
Some blood stains on the back of the pillow, room carpets seem old. They don’t send food delivery to our room, instead they request us to pickup at the lobby.
Tanggapan dari Properti: Dear Luminary,Thank you for taking the time to share your feedback regarding your recent stay with us at The St. Regis Chengdu.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.We look forward to hearing from you and to welcoming you back to The St. Regis Chengdu in the near future. Thank you!Live Exquisite.
Guest User
Deluxe King Room
Check-in Des 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 5 Jan 2025
St Regis customer service and hospitality are top notch. Room is extremely huge and comfortable. Butler service is top notch.
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
Travel@11
Deluxe King Room
Check-in Des 2024
Solo travelers
12 ulasan
9.0/10
Great
Diposting pada 5 Jan 2025
Hotel room feels dated and you could visibly see from the facilities. Toilet could not be flushed down and it was not cleaned after fix, some delays here and there. While this happens, I still want to give credit to Front Desk Atina, June and the Housekeeping Attendant who cleaned my room, think her name is Yoyo whom had been very pleasant throughout the interaction. They made an effort to ensure you are taken care off. Thank you to above 3 team members whom turned the experience around.
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.
Fait-il
Deluxe King Room
Check-in Mar 2025
Couples
14 ulasan
9.5/10
Amazing
Diposting pada 3 Mei 2025
Clean and very good staff recommend this hotel. Bathroom was very big
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Francis
Deluxe Twin Room
Check-in Nov 2024
Travel with friends
8 ulasan
9.5/10
Amazing
Diposting pada 7 Jan 2025
Fantastic location, rooms were spacious and comfortable. Gym facilities were very good Breakfast was painful because there was insufficient space and we had to queue up. The food selection was also mediocre.
Tanggapan dari Properti: Dear Luminary,Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite.