Traveler Peter Tang
11 April 2024
Okinawa Sunset Beach Hotel
Location - 9/10: The hotel is located right next to American Village, just a 2-minute walk away.
Service standard - 5/10: The service level of the front office staff indeed needs improvement. There was a night when the parking spaces were full, but the staff did not assist me, even though he was just standing at the corner smoking and talking with his colleague. Additionally, there was no housekeeping or room makeup service during our 2-night stay, which was very disappointing. We did not expect there to be no room makeup service; they could have informed us in advance if it was not provided. However, the breakfast was great, and the two older ladies in the restaurant provided us with excellent smiles and service. The scores are for those ladies.
Room - 7/10: The rooms are spacious, and the sea view looks exactly the same as the pictures on the website. However, the design does not look like it is from 2018 and seems a bit old.
I would give a score of 5/10 and do not recommend staying at this hotel if you wish to be near American Village.
地理位置 - 9/10:該飯店位於美國村旁邊,距離美國村僅需步行2分鐘。
服務水準 - 5/10:前台工作人員的服務水準確實需要提高。有一晚停車位已滿,但工作人員卻沒有幫助我,即使他只是站在角落抽煙和和同事聊天。此外,在我們入住的兩晚期間,沒有提供客房清潔或整理服務,這令人非常失望。我們並不希望沒有客房清潔服務,如果不提供,他們應該提前告知我們。然而,早餐很棒,餐廳裡的兩位年長女士提供了優秀的笑容和服務。這些評分是給那些女士們的。
客房 - 7/10:客房寬敞,海景與網站上的照片完全一致。但設計看起來不像是2018年的,有些陳舊。
我會給5/10的評分,如果你希望靠近美國村,不建議在這家飯店入住。
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