117-54 Hamagawa, Chatan Town, Nakagami District, JapanLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.8/5
Baik
53 ulasan
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The rooms were dirty, the in room dryer was out of order, strong sewer smell coming through the drain.
Terjemahkan
Ashley
Menginap di Sep 2023
Lainnya
2.0/5
Diposting pada 17 Sep 2023
Mango resort staff have terrible response times & not to mention the power randomly went out and they did not bother to check on any of the units once power was restored. Resulting in me having to bath myself & my child in almost ice cold water due to the water heater not being reset for 4 days. I emailed them about the problem & got 0 response. It took having to use the phone downstairs for him to come and even after fixing the issue barely any apology. On the last day I ended up having an emergency and requested a late check out while I handle the issue amongst trying to switch hotels and was told that I would have to pay 1000¥ extra for just 1 hour. Which is standard but not after the inconvenience of having to take military style showers with a 2 year old for several days. I was told I would not be refunded anything for the inconvenience and that I would need to check out by 10am to avoid any extra charges. The room also lacked basic kitchen ware like knife, cutlery, and had a swiffer but no cleaning materials to pair with it. The only plus was that it has a full washer & dryer in the unit which made for quick and easy washing of clothes. It’s overall in a great neighborhood as well. Close to schools, dining, & conbini/grocery store. Fantastic area, terrible hotel with awful service. It appears the gentleman running the establishment works alone and could use more staff but is too cheap to hire anyone and refuses to accommodate for his shortcomings. Stay elsewhere
Terjemahkan
Christine
Menginap di Jun 2023
Keluarga
5.0/5
Fantastis
Diposting pada 21 Jun 2023
We loved staying at this property! Everything was clean and in order. All amenities were in great working order. I would request a small dust pan or broom to be available in the room as my small children had crumbs. Otherwise this was an amazing stay! Would highly recommend to anyone!
Terjemahkan
KWAN YU ERICA
Menginap di Apr 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 22 Apr 2023
Relatively close to the coast; quiet local residential area; acceptable walking distance to American Village, supermarkets and restaurants.
Terjemahkan
Ping Him
Menginap di Mei 2023
Keluarga
5.0/5
Fantastis
Diposting pada 13 Mei 2023
Well prepare and have a good view
Terjemahkan
JULIO
Menginap di Jun 2022
Bisnis
1.0/5
Diposting pada 14 Jun 2022
The bed had blood stains and hair everywhere. The couch had multiple stains also. Not recommended at all