The Quarters on King

Do not stay here When checking in trying to find parking was bad. There is a lot of construction going on near the building area. Stayed in the room over Super Bowl weekend. Had to download an an app to stream the game because local channel cable was nonexistent! The door knob to get into the building hallway was very loose! Not to mention the room knob! A light was hanging by only wires in one of the rooms. The toilet dispenser in the other room was about to come off. A tile came out in the floor of one shower. No place to put shampoo or soap l except on the shower floor! Took them two days to come out and repair the room knob and light! We went out for the day and came back and there was a can of Red Bull with a straw on the counter!!! None of us drank it! The closest parking they say is up the street is almost a mile away. The closest one to the room is a lot a day and must move your car by 7 am! Some could say I’m high maintenance with this, but when you pay that rate for four nights stay this all is unacceptable!!!!

Unfortunately I was unimpressed by the communication. The listing stated parking for $18 per day, I asked for parking immediately upon booking, at least twice. The week before my arrival, I asked again and was told none was available. That I could go to a public parking for $38 per day. I asked for them to make up the difference and they agreed. I have been emailing for a week, sent receipts and no answer. This was disappointing. Other than that everything was good. I think it may be noisy with other guests and traffic. But that wasn’t a big issue for me. The lack of communication is a HUGE disappointment for me.

We have stayed here a few times and always loved the building and apartments. This time we came down for my birthday. We stayed in a different apartment then normal. We arrived Monday morning. Very nice living quarters. But we woke up the next morning to a horrible sewer smell that was so nauseating. I have never in my life smelled something so horrible. The rest of the day all I could smell was that. Smelled like it was buried into my clothes and skin. I spoke to someone at the front desk about the issue and they moved our room. We went down stairs to speak with her in person to make sure there wasn’t anything on our end to change. We explained in depth about the issue and told her they needed to have a professional come asses the issue. She was very apologetic and said neither managers were in but would give us a call first thing next day. Never got a call from them. I thought I would the rub it off, but Thursday morning when we started packing the same smell came back. It started in the bathroom then started spreading to other areas on the apartment. It was horrible. We had forgotten something and went back up and even the cleaning crew had their shirts over their nose. We called and spoke to the lady at the front desk. To no surprise a manager wasn’t in and of course she said they would call, but we haven’t received a call. Our new favorite place to stay has been ruined by gas/ sewer fumes and the management. If this was handled appropriately by management they could have saved me the time of writing this. But I don’t want anyone else to go through what we experienced. Who ever owns this space needs to reevaluate their management team and give proper training on guest facing issues.