Lovely remote, tranquil setting, just 4 chalets. Advertised as 5*. In fairness they probably were 10 years ago. The facilities in the chalet are very good, fully functional kitchen, with a washing machine. However, no clothes airer, which I couldn’t understand as clothes dried within hours in the sunshine, instead of using the built in dryer in the machine. The reason for me only giving 3*s is because we arrived late afternoon, I ALWAYS check the bedding before anything else on arrival. I wasn’t impressed with the fluffy fur and sequins but that was easily removed and stored in the blanket box. But pulling back the duvet to my horror the bedding was soiled 😳 i tried to contact the estate, bearing in mind no phone signal at all, just wifi, which was excellent, but never heard back the first night, so my husband and I stripped the bed and turned it upside down and inside out to get the soiling at the foot of the bed, not the top. Also a heated blanket, in the summer? We removed that too as the connectors were placed right at breast height, uncomfortable. The next morning I left a written note in hope somebody would call in, they did, the cleaner left me a note apologising saying she/he wasn’t sure how it had been missed it! I can live with dust and cobwebs but not soiled sheets. The place needs a good deep clean, surface clean is obviously done, but look up and down and on window ledges. What makes a 5* a 5* ?
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