Longemont Taihu Lake Town Hotel

In the best location, and can see the ancient town right in front of you.

i am so surprised staying hotel i have been to Huzhou several times , as my experiences it is best. Speaking chinese is problem, so 管家小娜 is added my wechat. When i send wechat, 管家小娜 take care of special services. Before arrive hotel, 管家小娜 cantact to me i can enroll my car as well. i am satisfied 😆

We had a pleasant and a wonderful stay at Longemont. Great view of the fireworks from our room. Xiao Wei helped us right from the check in. As we don't speak Chinese, Xiao Wei faciliated communication through we chat and promptly addressed all our queries to complete satisfaction. He also provided valuable suggestions during the stay to use our time productively as we stayed at the hotel only for a night. Hotel is Highly recommended for stay.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.

房間的桌子上是污漬，黏糊糊的也沒擦乾淨。 衞生間的洗澡間地上還有水。 房間是聯通房，前台沒告知，晚上隔壁吵的全聽見了。 早餐更少，感覺亂哄哄的，問服務員筷子在哪，都沒抬下眼，指了下方向。 看在龍之夢的面子上訂的酒店，和萬麗啥的差遠了。 花了760定的價格，服務一塌糊塗。

這次我們入住貴酒店兩晚，總體感覺非常滿意。酒店豪華大氣，設施齊全，早餐很豐費。大堂裏有企鵝，很有特點。特別是管家小稚熱情周到細緻的服務工作，給我們留下深刻的印象。她先我們想，指導我們入住的流程事項，古鎮內各個時間段的表演，房間內設施使用和早餐廳用餐時間等等。總之有了她的指導服務，給了我們很大的便利，使我們在龍之夢古鎮大酒店二晚三天時間有賓至如歸的感受。藉此再次向管家小稚表示感謝！