Hotel near Wu Yi Square/IFS,Changsha71.1% of visitors choose this area
The Exotic Impression Hotel explores the world culture and opens up an immersive sojourn experience. With the design concept of "Lobby of the World Culture Museum" and "One world, One room", the hotel integrates the global diversity into the art of the hotel, creating a unique immersive exotic experience for you. The hotel is located on the bank of Xiangjiang River of Changsha, adjacent to Xiangjiang Middle Road Station of Metro Line 2. The geographical location is superior, you can walk to IFS National Gold Center, Wuyi Square, Taiping Old Street, Pozi Street and other core landmarks of Changsha. It is only 23 minutes to Changsha high-speed railway station, and 40 minutes from Huanghua International Airport. Some of the guest rooms can overlook the beautiful scenery of Xiangjiang River and Orange Island, and feel the magnificent scenery of "the vast two rivers and the beautiful scenery of the four seasons". The hotel is fully equipped with a buffet morning restaurant, gym, buffet laundry room, conference room, etc., to meet the multiple needs of business travel and leisure vacation. Whether it is business travel or leisure vacation, the exotic impression hotel will bring you an unforgettable stay experience. You can enjoy the unique customs on the bank of the Xiangjiang River and the cultural charm of the world!
RRenan Justin Gautier2025.04.13
This is a modern luxury hotel located in the city centre of Changsha. It is about 5 minutes walk from Exit 2 of Xinjiang Middle Road Station metro (just cross the road and turn right). It is 1 station away from Orange Island and also the main shopping street in Changsha. Check in was fast and the reception can speak a little english too. Forgot her name. She was very friendly. The room at this hotel is luxury and without any smoking smell too. What a relief. Buffet Breakfast is luxury and good. They even have ice cream for breakfast. Overall, this is a great hotel to stay in Changsha. Highly recommended.
Hotel near Changsha South Railway Station&International Convention Center,Changsha15.3% of visitors choose this area
The YANNIAN INTERCITY HOTEL was recently opened in 2022, making it a fantastic choice for those staying in Changsha. With Changsha South Railway Station just 1km away and Changsha Huanghua International Airport only 18km away, transportation is very convenient. In addition, Pingyang Metro Station is just a short walk away. The nearby area boasts an abundance of attractions including Phantom Starry Sky VR Fantasy World (Changsha High-Speed Rail Wuyue Plaza), Huangjia Ancestral Hall and Slam Dunk Park (Changsha High-Speed Railway Wuyue Plaza Store). This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Changsha hotel can make use of the parking facilities. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is the usual choice for a large number of business travelers.
LLanders2025.03.22
We booked this hotel because it is located near Changsha South station which is the arriving station from Fenghuang Gucheng high speed rail. It is a good location from the hotel to the international airport.
This turns out to be a good location for both as we managed to roll our trolley from the South station to the hotel easily and of course a call cab to the airport.
However, this hotel is far from city centre and costs more to travel there. So be better to stay around in the nearby shopping mall 吾悦广场 for dining.
Room is clean and tidy and well maintained and can match any 4 star above hotel internationally…
Hotel near Hunan Museum/Beichen Delta,Changsha1.5% of visitors choose this area
Changsha North Star International Convention Center and Changsha North Star International Hotel, invested and built by Beijing North Star Co., Ltd. and managed by North Star Exhibition, are located in Zone A3, No.1500, Xiangjiang North Road, Kaifu District, Changsha, the core business district of North Stat Delta. With Metro Line 1 in close proximity, they are about 20km away from Changshanan Railway Station and 30km away from Changsha Huanghua International Airport. Besides, they are adjacent to Changsha Riverside Cultural Park, a national 4A scenic spot, and have large and medium-sized shopping plazas, with the Xiangjiang Cruise Terminal close by. There are also several public transport links to Pozi Street, Orange Island, Mount Yuelu, Hunan Museum and other historical sites and popular attractions.
AAnonymous User2025.03.16
This is not the first time I have stayed here. In the past few years, Beichen Guohui is the first choice in Changsha. It is convenient for food and accommodation. There are many popular restaurants and beverage shops nearby. The location is convenient for travel. This time we were upgraded to a river view room. The environment is very good and the view is wide. This time, we met Yongqi, whose attitude and service were super good. The overall experience is still full marks. I will continue to choose here next time.
Excellent
5488 reviews
9.7/10
Price from
Rp 1,231,407
per night
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Hotel near Wu Yi Square/IFS,Changsha71.1% of visitors choose this area
The Wyndham Grand Plaza Royale Furongguo Changsha (Furongguo Wendemuzhizhun Haoting Dajiudian) is a lavish five-star hotel conveniently located in central Changsha, offering guests luxurious accommodation and comprehensive MICE services.The 316 rooms and suites of this Changsha hotel have high-speed Internet access as well as a refrigerator and mini-bar. The hotel also provides 24-hour room service.The hotel's Cafe Royale, serving a variety of international cuisines all day long, boasts the largest open kitchen in Changsha. Guests can also gather to enjoy drinks at the Lobby Lounge. The Fu Chinese Restaurant, serving Xiang and Cantonese cuisines, offers patrons a grand dining experience in its 500 sq m dining hall.The Wyndham Grand Plaze Royale offers more than 2,400 sq m of meeting and bankquet space, ensuring that business travelers can find a suitable choice for their needs among the hotel's 12 event venues. The hotel's largest facility, the Plaza Royal Grand Ballroom, can accommodate up to 600 people, while the business center provides guests with the services they require to hold a successful event.The hotel's fully-equipped fitness center provides a gym, yoga studio and indoor heated swimming pool.
AAnonymous User2023.08.12
Excellent hotel - location is convenient for most of the main sights and restaurants. Service is excellent (despite only a few staff speaking any English). Room was very spacious, clean and bed comfortable. Good amenities. Breakfast excellent with wide selection and lots of seating, even at peak times. Would definitely stay here again. Highly recommended.
The Mehood Elegant Hotel Changsha was recently opened in 2022, making it a fantastic choice for those staying in Changsha. The hotel is only 6km from Changsha Railway Station and 26km from Changsha Huanghua International Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Huangtuling Metro Station within walking distance. There is no shortage of things to see in the area, with the Changsha Ferris Wheel, Tian Han Grand Theater and Helong Sport Center all nearby. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Changsha hotel can make use of the parking facilities. When it comes to Changsha hotels, the Mehood Elegant Hotel Changsha is highly regarded for its excellent facilities. For guests traveling with families, this hotel is consistently one of the most popular choices.
JJingyi Xu (Elaine)2024.12.18
I really enjoyed staying here.
Great value for what you stayed - the reception upgraded the room for us. Plus they have the delivery robot in the hotel that is so cool.
Dingding is very helpful.
The gym needs to renovate as it looks different from what it’s shown in the pictures. The reception told me they changed it out of the safety as some customers doesn’t know how to use it and hurt themselves. (P.s. that’s silly innt)
Hotel near Wu Yi Square/IFS,Changsha71.1% of visitors choose this area
The hotel service is very good, the location is very convenient, it is right in the square and the city center, it is very convenient to travel, Changsha's special food, sauce duck, crayfish is also very delicious, you can also see the scenery of Wuyi Avenue, and afternoon tea can be used for free. The room is full of design, there is a free gym and laundry room on the fourth floor, there are small gifts for children, it is highly recommended
GGuest User2025.03.04
The hotel service is very good, the location is very convenient, it is right in the square and the city center, it is very convenient to travel, Changsha's special food, sauce duck, crayfish is also very delicious, you can also see the scenery of Wuyi Avenue, and afternoon tea can be used for free. The room is full of design, there is a free gym and laundry room on the fourth floor, there are small gifts for children, it is highly recommended
Hotel near Municipal Government Commercial Area,Changsha
The Exotic W Hotel provides a great place for travelers to relax after a busy day. Visitors to Changsha will find that the Exotic W Hotel is a fantastic accommodation choice. The hotel is conveniently located just 2km from Guanshaling Railway Station and 33km from Changsha Huanghua International Airport. Being just minutes away from Chazishan Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Guanshaling Residential District, Kaifu Temple and Changsha Museum. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Changsha hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
SSona2025.01.08
I stayed one night at Exotic W Hotel and it was nice because I booked a room with queen bed and a bathtub. The room was clean and had all the useful amenities. There was even a bathing milk in the bathroom. The service was good, though they didn’t speak English well. However, five start hotel stuff should be able to speak in English. Some breakfast dishes were cold. All in all, I had a good experience and it was a good hotel.
Hotel near Wu Yi Square/IFS,Changsha71.1% of visitors choose this area
【Basic Information】The hotel is located in Tianji Building, No. 207, Baisha Road, Tianxin District, Changsha City, Hunan Province, which is a mid-to-high-end hotel built by Huiyou Hotel Group for Generation Z, and a high-end homestay hotel in another time in the city. The hotel integrates the joyful experience into the ultra-high service standard, where you can experience delicious food, fun and accommodation. The overall landscape design of the hotel, with a number of Internet celebrity check-in points, can also feel the landscape pictures, and there are also exclusive HI play officials to provide intimate butler service at all times, so that guests can have a quiet space atmosphere when they enter the happy moment, so that the body and mind can relax and feel another slow-down experience in the city. 【Convenient Transportation】The hotel is strategically located, next to Tianxin Pavilion at the south gate of Wuyi Square business district, with all kinds of eating, drinking and playing. Near the South Gate/Houjiatang Subway Entrance. Multiple bus stops nearby for easy travel. And equipped with hundreds of free parking spaces, stay safely, and love the car worry-free. 【Service Crowd】The hotel has complete facilities to meet the personalized check-in needs of business, couples, parent-child, girlfriends, travel, travel and other full-scene social sojourn. The intelligent control of the whole house of the guest room frees your hands, and you can meet the accommodation needs of different customer groups and scenes, such as bathtub room, parent-child room, tatami room, double bed, twin bed, giant screen audio-visual room, suite and so on. 【Supporting services】It has a buffet breakfast restaurant, self-service laundry room, 24-hour gym, conference room, etc. The rooms are equipped with 75-inch LCD TVs for an extraordinary audio-visual experience, and some rooms have large projections like a cinema. The bed is equipped with a Dream Lily zero-pressure mattress, and high-count bare cotton skin-friendly linen is sweet and comfortable to sleep. Free laundry and drying of clothes delivered to the room, relaxed.
MMarcel 马赛2025.04.19
In general a nice and tidy place. But unfortunately I had bad luck and got a room with only a tiny window (I usually avoid non windows rooms) and I didn’t bother changing it late at night while checking in. But because of the lack of proper ventilation that particular room unfortunately did not have good air. Either there is hidden mold or it was the sink canalisation - but anyways there was a bad small and I woke up with headache and sore throat because of it. Needless to say an unpleasant experience and so I changed to another hotel since there are even better located hotels with similar design and standard around in this area. Also the price increased the following days and suddenly wouldn’t let me book with my pre-bought voucher anymore and seems staff wasn’t prepared to help with that, other than they offered I could switch to a higher floor and with proper window. The location of the hotel is fine but a bit more walking to the hot spots than from other hotels, which personally I don’t mind that much. Generally the design and materials used are of high quality but that alone or the breakfast included both were not a reason to stay for me. Meanwhile beware the elwctric plugs are China standards only. Seems an issue in non tier 1 cities but I was able to get a converter at the reception!
Hotel near Municipal Government Commercial Area,Changsha
Stayed at this hotel twice. Friendly and helpful staff. But room is humid and stuffy due to central heating. Rubbish bin wasn’t emptied during cleaning on 2nd day but room was cleaned. Toiletries amenities was not refilled as well. Overall still good. The laundry service is a plus point and also robot delivery to room too. Hotel is located just few steps away from station and direct line to airport or stations.
AAnonymous User2025.03.27
Stayed at this hotel twice. Friendly and helpful staff. But room is humid and stuffy due to central heating. Rubbish bin wasn’t emptied during cleaning on 2nd day but room was cleaned. Toiletries amenities was not refilled as well. Overall still good. The laundry service is a plus point and also robot delivery to room too. Hotel is located just few steps away from station and direct line to airport or stations.
Hotel near Desiqin City Square/Hunan Provincial Government,Changsha
The Wyndham Changsha is an ideal spot for travelers wanting to discover the city. The Wyndham Changsha offers a pleasant stay in Changsha for those traveling for business or leisure. Boasting a convenient location, the hotel is just 2km from Xiangfulu Railway Station and 28km from Changsha Huanghua International Airport. With multiple attractions nearby including Yuhua Intangible Cultural Heritage Museum, PPKD Go-Kart Racing Theme Club and Rongcheng Garden Square, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Changsha hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
GGuest User2025.05.04
The overall feeling is very good. I enjoyed a fine meal with my family on the fifth floor. The dishes are very creative, the presentation is very exquisite and unique, the taste is distinct, and it integrates Cantonese and Hunan cuisines. The two echo each other. The hotel staff are very professional. Before check-in, the hotel can have the housekeeper Xiao Yang take the initiative to contact and communicate. The geographical location is excellent, very close to the high-speed rail station, the environment is clean and tidy, and there is a night market downstairs, which is very lively. I will choose it again!
Excellent
5737 reviews
9.7/10
Price from
Rp 1,376,013
per night
Check Availability
See All 5-Star Hotels in Changsha
Top 20 Premium-Hotels in Changsha
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Discover our curated selection of premium hotels in Changsha for your next stay
No.
1
9.6/10
11786 review
Grand Hyatt Changsha
Hotel near Wu Yi Square/IFS, Changsha
"Friendly front desk staff""Fantastic river view"
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No.
2
9.6/10
6254 review
W Changsha
Hotel near Wanjiali Square, Changsha
"Great design""Delicious breakfast"
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No.
3
9.6/10
5587 review
InterContinental Changsha
Hotel near Hunan Museum/Beichen Delta, Changsha
"Friendly front desk staff""Fantastic river view"
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No.
4
9.6/10
7438 review
Wanda Vista Changsha
Hotel near Wu Yi Square/IFS, Changsha
"Friendly front desk staff""Delicious breakfast"
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No.
5
9.6/10
3258 review
JW Marriott Hotel Changsha
Hotel near CSUFT/CSUST, Changsha
"Delicious breakfast""Friendly front desk staff"
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No.
6
9.6/10
6114 review
Hilton Changsha Riverside
Hotel near Municipal Government Commercial Area, Changsha
"Friendly front desk staff""Delicious breakfast"
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No.
7
9.7/10
5627 review
Meixi Lake Hotel, A Luxury Collection Hotel, Changsha
Hotel near Yuelu Mountain/Meixi Lake Park, Changsha
"Delicious breakfast""Great for kids"
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No.
8
9.7/10
8123 review
Sheraton Changsha Hotel
Hotel near Wu Yi Square/IFS, Changsha
"Delicious breakfast""Friendly front desk staff"
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No.
9
9.7/10
2601 review
Maqo Changsha
Hotel near Wu Yi Square/IFS, Changsha
"Great design""Friendly front desk staff"
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No.
10
9.7/10
5488 review
Changsha North Star International Hotel
Hotel near Hunan Museum/Beichen Delta, Changsha
"Friendly front desk staff""Fantastic river view"
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No.
11
9.7/10
5737 review
Wyndham Changsha
Hotel near Desiqin City Square/Hunan Provincial Government, Changsha
"Many amenities""Convenient for shopping"
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No.
12
9.7/10
3495 review
Kempinski Hotel Changsha
Hotel near CSUFT/CSUST, Changsha
"Friendly front desk staff""Well decorated"
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No.
13
9.6/10
2674 review
CHANGSHA IFS EXOTIC ▪ SHE HOTEL
Hotel near Wu Yi Square/IFS, Changsha
"Friendly front desk staff""Great design"
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No.
14
9.6/10
1678 review
Langham Place Changsha
Hotel near Yanghu Wetland Park/Dawangshan, Changsha
"Great for kids""Delicious breakfast"
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No.
15
9.6/10
2529 review
Hotel Indigo Changsha Meixi Lake
Hotel near Yuelu Mountain/Meixi Lake Park, Changsha
"Great design""Delicious breakfast"
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No.
16
9.5/10
5609 review
Wyndham Grand Plaza Royale Furongguo Changsha
Hotel near Wu Yi Square/IFS, Changsha
"Delicious breakfast""Friendly front desk staff"
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No.
17
9.8/10
383 review
Whiersly
Hotel near Yuelu Mountain/Meixi Lake Park, Changsha
"Great design""Classy environment"
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No.
18
9.6/10
1175 review
Howard Johnson Yacht Club Hotel Changsha
Hotel near Municipal Government Commercial Area, Changsha
"Friendly front desk staff""Fantastic river view"
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No.
19
9.4/10
739 review
The Meixi Lake, Changsha Marriott Executive Apartments
Hotel near Yuelu Mountain/Meixi Lake Park, Changsha
"Friendly front desk staff""Many amenities"
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No.
20
9.3/10
19346 review
Exotic ·WHotel
Hotel near Wu Yi Square/IFS, Changsha
"Easy to get around""Friendly front desk staff"
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What Travelers Said About the Best Hotels in Changsha
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Read genuine traveler ratings & reviews to find your perfect stay.
9.8/10
Perfect
CCoxxxA Truly Memorable Stay
Our experience at this hotel was nothing short of exceptional. From the smooth and efficient check-in and check-out process to the outstanding service we received throughout our stay, everything was perfect.
A special thanks to Bella for seamlessly arranging our airport transfer, and to Nick, whose friendly demeanor and warm smile truly made our stay unforgettable. He went out of his way to introduce us to the best local attractions, adding a personal touch that made our trip even more memorable.
The entire staff was remarkably kind and accommodating, even allowing us to extend our check-out time to suit our late-night flight. This thoughtful gesture made a world of difference, ensuring our travel plans were stress-free and enjoyable.
The hotel itself was immaculate, with every detail carefully designed for a pleasant and comfortable stay. We can’t recommend this place highly enough and are already looking forward to returning. Thank you to the entire team for your outstanding hospitality! 😊❤️
Hotel near Xingsha Economic & Technical Development Zone, Changsha County
Price per night from:Rp 915,083
9.7/10
Excellent
MMarcHoMy recent two-night stay at The Jewel Hidden Valley was nothing short of wonderful. Nestled away from the hustle and bustle of the city, this serene and culturally rich retreat provided the perfect escape. From the moment we arrived, the warm hospitality of the staff made us feel right at home.
A special mention goes to ”Julie” and ”Zhang Kai Yi” (if I remember correctly), who went above and beyond to ensure our stay was comfortable. Despite the rain, they selflessly helped us with our luggage all the way to our villa—a gesture that truly touched us. Zhang even took the time to personally walk us to the Tong Guan Kiln, which was about 8 minutes away, sharing interesting insights along the way. Their kindness and attentiveness were truly impressive.
The hotel’s design and layout are stunning, blending seamlessly with the natural surroundings while maintaining a luxurious feel. Our villa was spacious, well-appointed, and immaculately clean, with high-quality amenities and toiletries that added to the comfort.
Breakfast was another highlight—the spread was extensive, offering a variety of delicious options that catered to different tastes. Every dish was fresh and flavorful, making it a great start to our days.
Overall, The Jewel Hidden Valley exceeded my expectations in every way. The peaceful ambiance, outstanding service, and attention to detail make it a hidden gem worth revisiting. Highly recommended for anyone seeking a quiet, culturally immersive getaway!
BBayarbileg GanbayarThe service at this hotel was very good, very clean. The breakfast was delicious and had a lot of choices. For dinner, they served hot pot on Friday and it was really delicious. I have a great understanding and great memories of Changsha.
Thank you for the beautiful gift and very kind service.
Good luck Kempinski Hotel Changsha team!
Best wishes!
GGuest UserI came to Changsha for a three-day trip during the May Day holiday. I can take photos while staying in the hotel. Anyway, I am super happy. There are several breakfast sets to choose from, and you can also add other set items from the kitchen. There are also self-service fruit bread and drinks. The blueberries are really fragrant and sweet~ Happy~ The stinky tofu is the best I have eaten in Changsha (🤣
Afternoon tea seems to be delivered to the room. If you can't drink coffee, it is recommended to communicate with the housekeeper in advance. Maybe you can change it to tea. The room facilities are very complete, with new disposable toilet seats/disposable bathtub bags every day, makeup remover wipes/face towels/mouthwash/dental floss, and the hair dryer is a Dyson that must be praised. There is a small terrace where you can look at the sky. For people like me who like to lie down in the hotel when I go out to play, I feel very comfortable. There is also a public book bar with a table and power supply It's very convenient to do business.
In the evening, they will send Tremella and lotus seed soup, eye masks and aromatherapy stoves, and take a bath, which makes the bedtime ritual full
On the last day, I had my period unexpectedly. After telling the housekeeper, a robot was sent to deliver sanitary napkins to the room, which saved a lot of hassles.
The location of the hotel is a little difficult to find, but I like the feeling of a winding path leading to a clear and bright place, and it's not noisy. It's a little far from public transportation and major check-in places, but for people like me who walk/take a taxi when going out, it's not a problem. After all, taxis in Changsha are really cheap...
If you take a taxi from the hotel, you can ask the front desk to help you locate it. You can book a taxi from Gaode to the northwest gate of Sunshine City Tanyue
If I have the opportunity to come to Changsha again, I will come again~
Hotel near Wu Yi Square/IFS, Changsha 71.1% of visitors choose this area
Price per night from:Rp 1,450,575
9.6/10
Excellent
GGuest UserThis is my first time checking into InterContinental Changsha. First of all, I have to say the experience was amazing. From check-in to the service, was absolutely 5 stars. The front desk was absolutely amazing. The view from the room was great and the size of the room is top notch.
I am definitely coming back for future business trips.
Hotel near Hunan Museum/Beichen Delta, Changsha 1.5% of visitors choose this area
Price per night from:Rp 1,468,651
9.6/10
Excellent
CCameo19I stayed for 3 nights over Christmas at the W Hotel and it went above and beyond all expectations! From the sleek, modern design to the impeccably clean facilities.
It felt very festive as windows and tables were adorned with delightful Christmas decorations, the highlight was the lovely pink tree on the first floor, it was super cute!
The entire staff's commitment to ensuring my stay was exceptional deserves high praise. They catered to every need with a level of care and attentiveness that exceeded all expectations. Day 1: Lovely plate of fruit. Day 2: Cute knitted pouch with candy. Day 3: Xmas-plate of fruit and chocolate log.
Plus a big shout out to Eric, who was super attentive and assisted in organising my Christmas Eve afternoon tea and the delicious 5-course Christmas Day meal. (It was pricey at 1288, but included the regular buffet, and a gorgeous red basket with gifts plus an oversized bag! So was worth it.)
The bar/chill out area seems to be the hangout place.
The energetic atmosphere on Christmas Eve was super cool. There was a runway showcasing several models and a cool DJ. It added an exciting vibe to the festivities, making the evening memorable.
Furthermore, the huge swimming pool and changing room facilities felt luxurious, only thing missing was a jacuzzi, although sauna and steam room were great.
Additional info: hotel is connected to the mall, line 2 metro is accessible via the mall which made is super convenient to travel around the city.
Definitely recommend staying here!
This W Hotel flawlessly combines luxury, sophistication, and a vibrant atmosphere, making it a standout hotel.
Hotel near Wanjiali Square, Changsha 2.2% of visitors choose this area
Price per night from:Rp 1,967,992
9.6/10
Excellent
SSilvanoThis is a really excellent hotel ! I stayed at this hotel for 4 nights. The location is great and within easy reach of all main sites and the underground system. The rooms are spacious and very clean. I had dinner twice in the Chinese restaurant on 5th floor and both times this was excellent.
However, the greatest asset of this hotel is definitely its staff. All staff members are all really efficient with a great attitude and also a nice smile. From the moment I entered until I left, it was right through an excellent experience with all the staff I came across, be it in reception, housekeeping, restaurant or concierge.
I have to especially mention Jack, who I believe is the Head Concierge. I asked him how can I buy tickets for the river night cruise, and he arranged everything for me. He called the boat cruise company, bought the tickets for me, sent me the QR code, sent me very detailed on how to arrive at the pier, and sent me messages later in the evening to see whether I had arrived and whether I took the boat. He also gave me his contact details and asked me to call him if I encounter any issues or need any translations. This service attitude of this person is unbelievable and I really want to thank him for all his great support.
I really recommend this hotel to whoever visits Changsha.
Hotel near Wu Yi Square/IFS, Changsha 71.1% of visitors choose this area
Price per night from:Rp 1,247,224
9.6/10
Excellent
SSMSYou would expect a 5 star hotel to be clean and provide excellent service… however we were disappointed especially after my friend recommended me to stay here since he was here a month ago.
First thing I noticed was a wet floor after entering the guest lobby, thankfully they cleaned it after I told them. Second was our room was not clean, other than the basics like clean sheets and bathroom but the main table wasn’t wiped and they didn’t even vacuum the floor (especially the carpet) at check in and the day after. When we were checking in, the reception staff did not even inform us of how to access the wifi (maybe it is assumed to be common sense) nor did they let us know that we had late check out, had free mini bar soft drinks and we also had no welcome note (these small touches may seem minuscule since the TV says welcome however you would hope that an extra mile is taken at a great brand like JW Marriott). I hope these issues are able to be rectified for other guest, after all information and attentiveness is king in the service industry.
The location is also not the most central but that is a personal preference given my short trip!
I will have to give a special mention to the male receptionist that helped us a lot with our alipay, thank you again 😊
CCarlosNice hotel, high quality facilities, all very clean and staff was super friendly. The only drawback was the room temperature because even though it was november, sun was very strong and room was very hot inside (27º) and the aircon was not working, we ask for it and they did not switch it on because they said it was november and yet, the room was too hot to enjoy our stay. I hope they can improve such point. Thank you.
Hotel near Yanghu Wetland Park/Dawangshan, Changsha
Price per night from:Rp 1,299,191
9.5/10
Outstanding
GGuest UserThis is a glorified 4 star hotel. Other than the location, you will be disappointed with the overall hotel experience. It lacks the attention to detail to be a true 5 star hotel experience. A couple of examples; non-smoking rooms being ruined by smokers, the rainforest shower (top mounted shower head) didn’t work and was just an unpleasant drizzle, air-conditioning that just had a mind of its own with no ability to adjust to desired temperature, the bed being somehow both firm and soft. If you are accustomed to chain hotels, then the attention to detail at the Niccolo is missing!