Holiday Inn Express Changsha South Railway Station

Ulasan Holiday Inn Express Changsha South Railway Station

Holiday Inn Express Changsha South Railway Station

Building 10, Taihe garden, Lijun Xinyu, Dngshan street, Yuhua District, Changsha, Hunan, ChinaLihat Detail Hotel
Holiday Inn Express Changsha South Railway Station
Holiday Inn Express Changsha South Railway StationHoliday Inn Express Changsha South Railway StationHoliday Inn Express Changsha South Railway Station
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Very Good
3031 ulasan
Ulasan terverifikasi
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3031)
Positive reviews(2919)
Reviews with photos/video(460)
Convenient location(466)
Easy to get around(404)
Close to train station(292)
Delicious breakfast(231)
Friendly front desk staff(133)
Perfect for business trips(107)
Many amenities(81)
Tasty restaurant(14)
Negative reviews(112)
Guest User
Standard Queen Room
Menginap di Feb 2025
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 23 Mar 2025
Very safe, good buffet breakfast, convenient 20-min walk-able distance to train station
Tanggapan dari Properti: Dear Guest, thank you for taking the time to leave us a review of your stay with us. We are delighted to hear that everything went as well as you deserve! We hope you will return to us in the near future! IHG Social Listening Team
MOHAMMAD-ASGARI
Standard Queen Room
Menginap di Des 2024
Business travelers
19 ulasan
4.5/5
Great
Diposting pada 4 Jan 2025
Room is very big and comfort Breakfast good Very close to the south railway station
Tanggapan dari Properti: Dear Guest, We're delighted to have met you and are truly grateful for your valuable review. The spacious room is equipped with a comfortable bed, a cozy sofa, an LCD TV, bathroom facilities, etc., providing you with a comfortable stay experience. When you wake up in the morning, we've prepared a buffet breakfast. It includes a combination of Chinese and Western dishes, as well as changsha - style local delicacies. There is also a steaming open - kitchen area, ensuring a balanced and nutritious meal. We're well - prepared and always looking forward to your next visit. IHG Social Listening Team
Klausb1980
Superior Business Double Bed Room (King Koil Mattress)
Menginap di Sep 2024
Business travelers
6 ulasan
2.7/5
Diposting pada 16 Okt 2024
For an international brand, this is a no go. I booked a pick up service from the train station and got it confirmed by the hotel, but nobody showed up. Talking to the staff doesn't work if you cannot speak Chinese and in the room there is also no way to use the TV or entertainment system, because there is not a single word in English. Not even an englisch news channel or anything. I am used to that from Chinese brands, but from a Holiday Inn I would expect to have at least a little international set up.
Tanggapan dari Properti: Dear guest, thank you for taking the time to share this valuable feedback with us. We apologize for not providing you with a pleasant experience in terms of service during your stay. In the future, we will continue to improve our service details and provide English training to all employees. Thank you again for your valuable suggestion regarding English prompts, which we will share with our management team for reference in future improvement work. We look forward to the opportunity to welcome you back again. IHG Social Listening Team
Anonymous User
Superior Business Double Bed Room (King Koil Mattress)
Menginap di Agt 2024
Solo travelers
19 ulasan
3.5/5
Diposting pada 28 Sep 2024
Very convenient location for Changsha South Railway. Room clean and spacious. Laundry facilities and gym on 15th floor. However, I was shocked at the lack of sound proofing between rooms. As someone who had chosen the hotel as I had an early train the next morning, I was continually woken up through the night by other guests returning. You can even hear fellow guests turning on / off their light switches in the neighbouring rooms…
Tanggapan dari Properti: Dear guest, thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed our hotel's location and facilities. However, we apologize for any inconvenience caused by the lack of soundproofing in the room. If you are a light sleeper or feel uncomfortable due to external factors, we can provide you with earplugs for better sleep quality or arrange a quieter room if available. We will share your feedback with our management team and use it as a reference for future improvements. We look forward to welcoming you back again.Best regards, IHG Social Listening Team
Jong771
Standard Twin Bed Room
Menginap di Feb 2025
Family
9 ulasan
4.5/5
Great
Diposting pada 27 Mar 2025
It was a good location if you need to catch an early train the next day. Few minutes to the train station. Hotel breakfast was good. Receptionist at the lobby was helpful in arranging our transport to the train station.
Tanggapan dari Properti: 尊貴的賓客您好,再華麗的辭藻也不及您真心實意的肯定,您的肯定如夏日清風、冬日暖陽般,令小智動力滿滿。小智家採用智選假日新一代設計,開放島式接待台更具親和力;智空間,靈活多變的空間與模式轉換,滿足多種功能需求;自助洗衣閣、小型健身房、自助商務區,讓入住體驗更便捷、更豐富;實用又具有新鮮感的全新客房,帶給您顏值與技能雙高的全新體驗。自開業以來,小智就把“服務至上”當成成長的基石,希望這裏對旅途中的您來説不止是一個停靠休息的地方,更是一個温馨舒適的“家外之家”。隨時恭候您的再次光臨。祝您步步高昇。 智選假日賓客關懷團隊
Kaywin Park
Standard Twin Bed Room
Menginap di Feb 2025
Family
9 ulasan
3.7/5
Diposting pada 16 Mar 2025
The room was decent but the cleanliness is beyond subpar. I can feel the dust on my feet and the smell of cigarettes filled the room.
Tanggapan dari Properti: 親愛的客人您好,衷心感謝您此行選擇長沙高鐵南站智選假日酒店。首先非常感謝您選擇我們南站智選假日酒店,今後我們將保持一貫的專注,再接再厲。同時在服務方面沒能帶給您美好的體驗,小智向您致以誠摯的歉意。今後我們會繼續加強對工作人員的專業培訓與指導,努力奉上更加親切、周到的專業服務。真誠邀請您再次入住。祝您笑口常開。 智選假日賓客關懷團隊
emilytll
Superior Business Double Bed Room (King Koil Mattress)
Menginap di Agt 2024
Booked for others
1 ulasan
3.0/5
Diposting pada 4 Okt 2024
near to changsha railway speed train, need to walk 10 min away. To find local food is not convenient. the buffet food not much choice.
Tanggapan dari Properti: Dear guest, thank you for sharing this valuable review with us. Our hotel is located near Changsha South Railway Station and nearby subway stations for lines 2 and 4. Additionally, there are some restaurants and late-night food vendors in the vicinity. If needed, we are more than happy to share information about local cuisine with you. Our breakfast is designed to be balanced and nutritious, with a combination of Western and Chinese cuisine, including freshly made Changsha rice noodles. We apologize that the variety of dishes did not meet your expectations. In the future, we will adjust our breakfast menu based on customer feedback. We look forward to welcoming you back again soon. Best regards, IHG Social Listening Team
Nagendra
Standard Queen Room
Menginap di Feb 2025
Business travelers
8 ulasan
4.0/5
Very Good
Diposting pada 15 Mar 2025
This Hotel is located very near walking distance to High speed train Station. Bathroom is compact.
Tanggapan dari Properti: 尊貴的客人您好,看到您肯定的一瞬間,感覺天空的雲朵更白,陽光更明媚了,您的神奇力量給了小智無限動力。小智精心打造温馨舒適的酒店環境,為您奉上酣暢淋漓的沐浴,安靜舒適的睡眠,客房、公區全覆蓋的高速無線網,以及營養均衡的智選早餐等超值體驗。在這裏,您擁有的不僅僅是乾淨的客房、完善的設施和專業的服務,更是一個讓您倍感舒適温馨、盡享自我的温馨港灣。衷心期盼您的再次到來。祝您夢想成真。
eddy
Standard Twin Bed Room
Menginap di Jul 2024
Family
30 ulasan
4.7/5
Amazing
Diposting pada 29 Agt 2024
The room was new, clean, and spacious. The breakfast was good. There was also a pick up service from the station. The driver, Mr Li, was very helpful. He helped us bring our luggages into and out of the car and hotel. The receptionist were also nice and helpful. Thank you all..
Tanggapan dari Properti: Dear Guest,We sincerely appreciate you taking the time to write a review and reading your comments is truly inspiring. Our rooms are clean and spacious with comfortable beds, LCD TVs, cozy sofas, and brand-name bathroom amenities to meet all your travel needs. Our breakfast combines both Western and Chinese dishes, including local specialties like Changsha rice noodles, ensuring a balanced and nutritious meal. During your stay, our staff is always available to assist you with any inquiries. We look forward to welcoming you back on your next visit. Thank you again for your support and feedback. IHG Social Listening Team
RAFEEKH
Standard Queen Room
Menginap di Nov 2024
Business travelers
49 ulasan
5.0/5
Outstanding
Diposting pada 5 Jan 2025
very good and clean well
Tanggapan dari Properti: Dear Guest, thank you for your love for our hotel and your review. It's an honor to know that you approve of the hotel's hygiene. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We will keep striving and look forward to your next visit at any time. IHG Social Listening Team
Guest User
Standard Queen Room
Menginap di Des 2024
Solo travelers
3 ulasan
4.2/5
Very Good
Diposting pada 13 Jan 2025
Spotlessly clean. Excellent location, walking distance from railway station. Big room, very comfortable bed and good powerful shower. Advertised restaurant but didn’t exist. Cafe next door pretty basic but surprisingly good food.
Tanggapan dari Properti: Dear guest, thank you for sharing this valuable review. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We have carefully selected Kingkoil brand mattresses, paired with soft and firm pillows, along with high - quality bedding to ensure you enjoy a good night's sleep. The hotel has a breakfast restaurant where we provide sincere service. The breakfast offerings combine Chinese and Western cuisine, and there are also special Changsha delicacies. During your stay, if you have any questions, you can communicate with the staff in a timely manner. We look forward to your next visit. IHG Social Listening Team
Guest User
Standard Queen Room
Menginap di Nov 2024
Solo travelers
14 ulasan
4.2/5
Very Good
Diposting pada 25 Feb 2025
The hotel has an excellent location for convenient transportation by rail or taxi. It is less than 15 minutes leisurely walk to Changsha South Railway Station. Facilities are complete and well-maintained. Check-in and check-out was quick and efficient. Room is large, clean and comfortable. And room heater operates efficiently. Staff are friendly, courteous and helpful. Breakfast is delicious and has many varieties. We were very satisfied with our stay and will recommend it to our family members and friends.  
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at our hotel and for sharing your valuable feedback. Our prime location is one of our key strengths, offering easy access to the West Square of Changsha South Railway Station on foot, as well as proximity to Line 2 and Line 4 subway stations. You'll also find a variety of restaurants and shops nearby.We pride ourselves on providing a clean environment, warm and professional service, and well-equipped facilities—all at an affordable price. Enjoy a refreshing shower, a peaceful night's sleep, and a balanced, nutritious breakfast buffet as part of your stay. Your satisfaction is our greatest reward.We sincerely look forward to welcoming you back again. IHG Social Listening Team
D Kayal
Special Queen Room
Menginap di Mei 2024
Business travelers
12 ulasan
3.5/5
Diposting pada 29 Jun 2024
Close to Changsha south railway 🚈 station straight walk 🚶♂️ around 12 minutes.. surrounded with multiple stores.. staff were caring and friendly.. difficulties in communications.. poor English speaking however managed by mobile 📱 translation applications
Tanggapan dari Properti: Dear guest, thank you for choosing our hotel among many options and providing valuable feedback. The excellent location is indeed one of the advantages of our hotel, with convenient transportation and complete commercial facilities to save guests valuable time and energy. We apologize that our staff's service did not meet your expectations, and we will continue to strengthen training efforts to provide guests with more professional services. We look forward to your continued patronage of our hotel. IHG Social Listening Team
Kattiya
Standard Twin Bed Room
Menginap di Jan 2025
Family
5 ulasan
5.0/5
Outstanding
Diposting pada 13 Feb 2025
Love the service. Also available shuttle service from train station. Good location
Tanggapan dari Properti: Dear Guest,Thank you for your visit and positive feedback. Ensuring your comfort is our primary goal. As we strive for continuous improvement, your support and companionship are invaluable to us. We will maintain our high-quality service and excellent guest care, dedicating ourselves to creating a comfortable and welcoming environment for all our guests. Once again, we sincerely appreciate your kind words and look forward to welcoming you back in the future.Warm regards,IHG Social Listening Team
Chat Tang
Standard Twin Bed Room
Menginap di Nov 2024
Couples
6 ulasan
5.0/5
Outstanding
Diposting pada 23 Des 2024
The hotel is clean, located in a good location and close to Changsha South railway station. The staff are very helpful.
Tanggapan dari Properti: Dear Guests, Thank you for your love and kind comments on our hotel.The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We are committed to creating a pleasant living experience for every guest. During your stay, if you have any needs, you are welcome to contact our staff at any time. We will serve you with great enthusiasm. We also have supporting facilities such as quiet guest rooms, a restaurant, a laundry room and meeting rooms. We hope you will like the environment we have created and enjoy the wonderful time during your stay. We hope you will visit us again. IHG Social Listening Team