Hotel Echarm di Changde

Not in the centre of town, but conveniently near a Wanda Plaza shopping centre and covid test site. The hotel looks and smells nice, and the executive room that we stayed in was really impressive. It was more a suite, with a full sofa/sitting area between the bedroom and bathroom. The bedroom section had a really classy high ceiling look. Liked the room a lot. The executive lounge was not open separately, but we were able instead to enjoy the full dinner and breakfast buffets in the 1st floor restaurants. The selection and quality of the foods for both was very impressive and delicious, and we highly recommend them. This was a nice experience overall, and definitely worth the reasonable price.

Very happy with this hotel. The staff are friendly and professional, easily handling our language barrier and were prepared to handle the necessary foreigner paperwork. The rooms are clean, cool, comfortable, and spacious and housekeeping is generous in ensuring there are adequate consumables. There are restaurant options nearby, nice views of the river, and it’s really easy to hire a car to get around Changde.

I came here after hearing a friend's recommendation. Seeing is believing: I was shocked. In a third-tier city, there is such a hotel with affordable price (book online), super five-star service, and classical style. The staff from the booth, lobby, and reception are all smiling. The people of Changde are so enthusiastic! A cup of hot tea warms my heart...comfortable😊! I was told that the check-out might be a little later the next day because the high-speed rail time was delayed. The front desk manager immediately helped me delay the check-out time, so that I could sleep well. There are many hotels in Changde, but this one is the only warm and considerate one!

The hotel is located in a remote area but close to the airport. The staff at the counter are very friendly, but the biggest problem is that a small group of people smoked in front of the counter, but they did not stop them. The underground parking lot is also quite crowded.

酒店離柳葉湖度假區幾百米，環境超好，空氣清新！酒店是常德老牌四星，歐式風格，和天主教堂在一個院兒。前台小妹熱情大方，貼心服務很暖人，還提供簡便宵夜。房間設施齊全，柔軟大床睡的很舒服，還有洗衣房和健身房，非常適合度假休閑和商務旅居，不光離柳葉湖很近，20多分鐘可步行到著名的大小河街，有機會再到常德還住這裏！感謝酒店提供的各項服務！🌹🌹🌹

The location of the hotel is good, beside Liuye Lake, clean! The layout of the store facilities can feel the store's intentions! Maybe the location is a bit out of the way, and the occupancy rate is not too high, so some details are not in place. For example, when we parked at the entrance of the hotel, the security guard at the entrance did not greet us as warmly as other five-star hotels. The waiter in the restaurant spoke Changde dialect and entered. The room saw gray at first sight! hehe! But the food taste is good, and the breakfast is also very good! After all, it is an old brand!

Overall evaluation, 158, double breakfast, high cost performance. Key service is more considerate. Facilities: 1. First of all, the room is large, the toilet and shower room are separated, and the space is large, which is a surprise, the privacy is very good, you can take a shower and go to the bathroom independently. There are also sofas, free snacks, and paid items. There are free drinks from 8 to 10 every night. On Friday, we asked for mung bean paste. 2. The only disadvantage is that the bed is relatively soft, and the elderly did not sleep well. I don’t know if the air conditioner was turned off at night. It feels a bit cold in the morning. 3. The hotel lobby provides free drinks and snacks, which is good! 4. Breakfast is on the 24th floor, with snacks, fruits, noodles, dishes, milk, etc., which are relatively rich and have a large choice. This must be praised 👍, and the taste is also good. 5. There is a free parking lot. It should be noted that parking at the entrance of the hotel is charged. Go straight and turn right. If you come to the hotel, turn left for more than 20 meters and enter the underground parking lot. Hygiene: It is relatively clean. Accommodation should be like this. If it is not clean, there is no mood to stay. Environment: We stayed on the 17th floor of the hotel. The surroundings are very open. It is close to the pedestrian street, the poetry wall, and the riverside, which is very convenient for travel. The hotel is also very quiet. Service: I must give a thumbs up. The waiter will greet us carefully when we check in and go out. Let me tell you one thing. After we left, the waiter took the initiative to contact us and mailed it for processing. This is really good. The service is always considerate.