Hotel Hyatt Regency di Changchun

Facilities: The hotel has complete facilities, and the Xiaodu robot in the room is quite fun and can help turn on and off the lights😊 Hygiene: The room is clean and tidy Environment: The environment is elegant, comfortable and warm Service: The service is warm and thoughtful. Since I brought a lot of things this time, Xiao Cui, a colleague at the front desk, helped me check in and sent my luggage to the room. He also patiently told me about the fun places around. If I don’t understand something, he also let me contact him at any time. He is very enthusiastic😊 Buffet breakfast: There are many varieties of breakfast, and the special Nanchong rice noodles taste good. Friends who like it can also try it. A very satisfactory stay experience, I will continue to choose here for business trips in the future😊

This place is quite nice, though the interior is too old. We enjoyed the room, as it was quite spacious, and the city view is amazing. The bathroom is just okay, would work for a night or so. What I found pretty uncomfortable is the inside temperature: it felt like 18 in the room and the air conditioner didn’t seem to be functioning. Overall, if you are staying for a couple of days, this place is fine for its price.

The Hotel Location is ok, near to city Center. Some small restaurants nearby. Outside is currently City Hall construction site. So far ok, but could be noisy at some point. Room a little old and smaller than expected. In second day, some towels and Shower gel not refilled. Pool is ok, but the Sauna and other switched off Breakfast big selection, quality so so Would rate it 4 stars in total

I stayed in this hotel to celebrate my wedding anniversary and all I can say is wow wow. what a amazing stay I had here. if anyone is going to this hotel I recommend you to find Sophie from the reception counter. She knows what customers like and can make your stay money worth. the hotel and rooms are very clean big and all staff are so kind and helpful first time I got the feeling of a hotel stay in Changchun. Amazing stay. I like to praise the management for the awesome job but just one thing I didn’t like is the restaurant staff is very immature running and tickling each other looks a little unprofessional in a high establishment there. Thank you 我住在这家酒店是为了庆祝我的结婚周年纪念日，我只能说哇。我在这里度过了多么美妙的一段时光。如果有人要去这家酒店，我建议你到前台找索菲。她知道顾客喜欢什么，可以让你的住宿费物有所值。酒店和房间都很干净，所有的工作人员都很友善，乐于助人。我第一次感觉到在长春住酒店的感觉。令人惊叹的住宿。我喜欢称赞管理层的出色工作，但有一件事我不喜欢，那就是餐厅的员工们非常不成熟，在那里的高级餐厅里互相挠痒痒看起来有点不专业。非常感谢。

Facilities: The facilities are in good condition. The only drawback is that there was a power outage at about 3 am the next day after check-in. I woke up from the cold. Later, the power came back on and the air conditioner turned on again. Everything else was good. Hygiene: The hygiene is good and everything is very clean. Environment: The environment is also very good and quiet. There are ground parking lots and underground parking lots, which are very convenient. Service: The service is very good. The front desk guys and girls are very nice. It is worth recommending.

I had a terrible experience at Atour X Changchun Station: took an hour to find the hotel & the room was not ready at 5pm cause they allowed their members to check out at 3pm to 6pm. We went out to eat and came back 40mins later to check in but was told that they CANNOT accept foreigners. They canceled our room booking & told me to find another hotel. Immediately I chatted with Trip.com staff for help. Within 5mins she changed my booking to Yatai hotel :) we were happy staying at Yatai 👍

The hotel is clean and tidy. The room is large and well-equipped. The dry and wet separated bathroom is very convenient. The front desk service is very considerate and thoughtful, especially the duty manager Nana, who helped prepare nuts and snacks in the room in advance. The hotel parking lot is also large and convenient. The overall experience is very good.

Clean room, great custom service, delicious breakfast, safe neighborhood, and very convenient location. There are 3 different big malls around and many small stores near there. Will recommend it to my family and friends for sure and come back here next visit.

Must give 10 stars [strong] Unexpectedly great~ At first, due to the schedule, we arrived at the hotel too late and missed the hot spring bathing time, which was a bit depressing~The hot spring closed at 9 o'clock. Since the ticket was valid for one time, we thought we couldn't bathe at night and had to wait until the next day before check-out... As a result, the housekeeper KiKi took everything into consideration and gave us the opportunity to bathe the next day and that night~As for the room, the housekeeper KiKi took the initiative to help us upgrade. It was unexpected to have such treatment in this summer~Another great👍🏻, the housekeeper also specially asked for our opinions and gave us full and friendly suggestions between the king-size bed room with bathtub and the twin bed room ➕ spacious~ The pool didn't see any obvious uncleanliness or sanitation~Another great! It was really cold outside🥶Little Potato never overcame~This is a small regret~The next morning, we went to the surfing area for rafting~The two kids were so happy! The point is! It was very clean. The service staff in the venue also had a great attitude. They strictly required that bath towels were not allowed into the water. During the period, I met an aunt wrapped in two bath towels. The staff kept reminding her even after shouting their throats out (the surf music was loud). The slippers were also neatly placed in time, which made people feel great! However, the service attitude of the staff at the front desk of the hot spring area is obviously different from that of the front desk of the hotel. Some staff of the former may face too many people and have no smiles. The latter is polite throughout the whole process. Overall, it is good, and it cannot be said that they are bad. If I really want to raise a question, there is one place that can be improved. Consider putting conditioner in the guest room [snickering]. Although no one may use it, after all, there are still plenty of toiletries in the hot spring area. However, such an excellent hotel should not have defects. Finally, the white breakfast sausage for breakfast was cold [Wangchai]. I don’t know if it was not kept warm. Breakfast... I went there at 9:30, and I felt that there was nothing delicious, but I felt that it should not be bad for the sake of yogurt... The staff at the entrance of the restaurant also got full marks. Considering the problems that I didn’t consider [snickering] and being very considerate, this is enough for me, a small potato family in the south, to continue to check in next time I come to Changchun!