Where to start, I’m a mother of two also working in the hotel industry. This is a real review based on one week experience in this establishment. We were greeted by the Front Office Manager Paolo and General manager Martina, quick friendly and efficient. We were given extra information about hotel area and the surrounding. Parking and beach sun beds and towels are included for their guests. We were accommodated in a Deluxe suite with swimming pool view. The room was immaculate, fresh air, hygienic bathroom and relaxing terrace. Zoe, our housekeeper made our room everyday : beds, fresh towels she even tidied our baby clothes. Every cleaning detail was perfect even the air conditioning remote on seeing position. Wow! Thank you so much. Moving down to our next topic the cuisine and hosts Davide, Kevin and Federica. These experts in providing every guest with the best customer service experience what an asset to the hotel they are. Every day was a story of a wine, a type of food, and good vibe only. Restaurant table setting and service was as a fine dining and the food mouth watering, tasty and eye catching. A diversity of healthy food and fresh ingredients from breakfast to dinner. A special mention to the beautiful lady Chef Cinzia who made us pancakes with love every morning. The swimming pool area is hosted by Gloria, a young lady, very pleasant and lovely who will always make sure you are looked after and comfortable. The two pool are clean and surrounded by sun beds, umbrellas and beautiful plants. Day or night at the reception is Michelangelo or Fillipo, they will provide you with anything possible you may need. All the hotel staff speaks good English. Many warm thanks to every member of the team, we appreciated the tremendous work you put in for us to have such a perfect holiday.
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