Ulasan Fraser Residence Menteng Jakarta
Fraser Residence Menteng Jakarta
Jl. Menteng Raya No.60, RW.9, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10340, IndonesiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.5/5
Great
66 ulasan
Ulasan terverifikasiLocation4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(66)
Positive reviews(62)
Reviews with photos/video(17)
Awesome stay(18)
Clean and tidy(14)
Friendly staff(13)
Awesome rooms(11)
Great location(7)
Negative reviews(4)
Amielia Pang
Two Bedroom Premier Room
Menginap di Mar 2025
Family
21 ulasan
Outstanding
Diposting pada 16 Mar 2025
Here’s a sample review for a 2-bedroom service apartment:
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⭐⭐⭐⭐⭐
**Excellent Stay at This 2-Bedroom Service Apartment
I recently stayed at this 2-bedroom service apartment and had an absolutely wonderful experience. The apartment was spacious, clean, and beautifully furnished, making it feel like a home away from home. The living area was cozy, and the bedrooms were comfortable with plenty of storage space.
The kitchen was fully equipped with modern appliances, which made cooking meals a breeze. I also appreciated the complimentary coffee and tea, which was a nice touch. The bathrooms were spotless and stocked with high-quality toiletries.
What truly stood out was the exceptional service from the staff. They were friendly, attentive, and went above and beyond to ensure our stay was comfortable.
I highly recommend this apartment for families, couples, or anyone looking for a comfortable and convenient stay. I will definitely be returning on my next trip!
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Tanggapan dari Properti: Dear Amielia, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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jdpy
Premier Studio
Menginap di Feb 2025
Business travelers
38 ulasan
Very Good
Diposting pada 6 Mar 2025
Hotel is nice and clean. The staff is very friendly and helpful. I recommend if you stay a few nights in JKT.
Tanggapan dari Properti: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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Zulfadli B
Two Bedroom Executive Room
Menginap di Sep 2024
Travel with friends
20 ulasan
Outstanding
Diposting pada 26 Sep 2024
Check in was so easy and fast! They had fruit infused water at the side as welcome drink. Perfect for a hot afternoon in Jakarta. The room was a lot bigger than expected and it was so cosy, I’d love to bring my family there some day!
Tanggapan dari Properti: Dear Zulfadli, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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Nurzakiah Hanim
Executive Studio
Menginap di Des 2024
Travel with friends
5 ulasan
Outstanding
Diposting pada 28 Jan 2025
We had a short stay here and it was great!
Parking is complimentary. The service from the Front Desk to the restaurant and housekeeping is amazing.
Tanggapan dari Properti: Dear Nurzakiah,Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
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gthong
Two Bedroom Premier Room
Menginap di Des 2024
Travel with friends
1 ulasan
Outstanding
Diposting pada 16 Des 2024
Overall a great experience with excellent service. Definitely value for money!
Tanggapan dari Properti: Dear Gthong, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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Travelang88
Executive Studio
Menginap di Mar 2024
Solo travelers
16 ulasan
Very Good
Diposting pada 2 Apr 2024
The place is quite centrally located near train station and monas, national museum which is walking distance. There are several good restaurants and money changer nearby. Amenities are a bit old but functional. Overall it’s quite value for money.
Tanggapan dari Properti: Dear Valued Guest, Thank you very much for sharing your wonderful stay experience with us. We are delighted that you are enjoying your stay with us and we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. Kind Regards, Management of Fraser Residence Menteng Jakarta
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Laura_k78
One Bedroom Executive Room
Menginap di Agt 2024
Family
1 ulasan
Diposting pada 31 Agt 2024
I usually don’t write reviews, but I feel compelled to share my experience. I stayed at this hotel for three days and found it to be quite lacking. The location is strategic, which is a positive aspect, but unfortunately, that’s where the positives end. The breakfast selection was minimal and repetitive each day.
On top of that, our room lacked basic amenities. There was no soap provided, forcing me to use shampoo to wash my body. The room phone was broken, and there was no hairdryer unless you specifically requested one.
The service was also disappointing. The tall receptionist was rude, unhelpful, and the check-in process took an unusually long time. The building itself is quite old and shows signs of wear and tear.
Given the quality of the stay and the condition of the hotel, the price was not justified.
Overall, my stay was not satisfactory, and I would not recommend this hotel based on my experience.
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Tanggapan dari Properti: Dear Laura,It was a great pleasure having you stay with us and thank you for sharing your feedback about your stay experience.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback and suggestions such as yours as they indicate the areas where we can further improve.I would like to assure you that I have personally addressed these issues with our team members concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication.Once again, please accept our apologies and hope to be able to welcome you again and have another opportunity to serve your better.Kind Regards,Mangement of Fraser Residence Menteng Jakarta
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Guest User
One Bedroom Premier Room
Menginap di Agt 2024
Business travelers
2 ulasan
Diposting pada 6 Okt 2024
Fairly new facility, my stay was pleasant. Location wise not that great, as it is away from the city center.
Tanggapan dari Properti: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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Guest User
Two Bedroom Premier Room
Menginap di Nov 2024
Business travelers
4 ulasan
Outstanding
Diposting pada 28 Nov 2024
Super spacious room and also very clean. Suitable gor business trip
Tanggapan dari Properti: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Selengkapnya
Adlina Nadiah
Two Bedroom Executive Room
Menginap di Des 2023
Family
13 ulasan
Great
Diposting pada 25 Des 2023
Got free upgrade to the high floor. Room view is really great.
Tanggapan dari Properti: Dear Adlina,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
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Ike Puspa
One Bedroom Executive Room
Menginap di Apr 2024
Family
1 ulasan
Outstanding
Diposting pada 14 Apr 2024
perfect place to stay with family.
very clean n neat
surely will come back for another staycation ❤️
Tanggapan dari Properti: Dear Ike,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
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Alex Zhai
Two Bedroom Executive Room
Menginap di Des 2024
Business travelers
2 ulasan
Very Good
Diposting pada 9 Des 2024
Not Bad, can have a try for 2-3nights !
Tanggapan dari Properti: Dear Alex Zhai, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Selengkapnya
Geri
Executive Studio
Menginap di Mar 2024
Business travelers
92 ulasan
Outstanding
Diposting pada 23 Mar 2024
Nice room and relaxing environment. Convenient that the rooms have washing machine. However soem things can be improved. My toilet door couldn't close because the washing machine was blocking it.
Tanggapan dari Properti: Dear Geri, Thank you for your valuable feedback. We deeply apologize for the unpleasant experience you had during your stay at Fraser Residence Menteng Jakarta, we notice on every concern you had and will follow up accordingly. Once again, thank you for your valued patronage. From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta
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mhuda1510
Two Bedroom Executive Room
Menginap di Mar 2024
Travel with friends
9 ulasan
Outstanding
Diposting pada 17 Mar 2024
Great location with spacious room. Perfect for staycation and longer stay.
Comfy bed and great hospitality from the staff
Tanggapan dari Properti: Dear M Huda, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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JVDE
Executive Studio
Menginap di Okt 2024
Solo travelers
3 ulasan
Outstanding
Diposting pada 15 Okt 2024
Will definitely return to this place!
Tanggapan dari Properti: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
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